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"I lived in Saint John for over a decade and since moving, I’ve stayed at this hotel several times under the Hilton brand. This was my first time staying under new ownership and will give the Delta a go next time. The underground parking garage always had clear signage directing to the hotel entrance, that is gone and took some time to find the door from the parkade. While heading to the counter to check in, I stopped around the corner to put my bag down and gather my intel needed to check in-...

"The rooms were very clean and easy to access. The on site restaurant was delicious and everyone is very friendly."

"L’accueil s’est bien déroulé et la chambre était bien. Le déjeuner était inclus, mais se terminait à 9 h 30. Je trouve ça très tôt pour un samedi. Vers l’heure du souper, il y avait plusieurs enfants qui couraient dans les couloirs et balcons extérieurs. Par contre, aucun bruit lorsque nous sommes rentrés vers les 21 h30."

"The furniture waa outdated and scarred."

"Very disappointed, the layout of the hotel was boring, not relaxing, over priced, food was good but way too expensive, the serving staff were great, had to wait for over 1 hour, after 3 phone calls for a hairdryer, the resort does not overlook the ocean at all, the grounds were clean but not impressive at all. Nothing to sit and enjoy. We enjoy walking but for many, walking may be difficult to see the shops. The shops were over priced, the restaurants outside the hotel were also good, a...

"Nice and clean property, room and breakfast"

"Excellent"

"Comfortable beds. Limited seating area in room. Good shower. Walkable to downtown."

"Room 268 from the bottom floor up the stairs smells really bad. Carpets are very dirty everywhere. Couches are dirty. 1 washing machine is broken too."

"I am handicapped. Because there was paving of the parking lot their water truck parked in handicap spot. Most parking was taken by yhe construction crew. When I complained to staff. I was told they were staying in the inn. The water truck was not handicapped! I had to park in furthest spot behind the inn and walk through the entire place to get to my room. Additionally the bedding smelt like dirty sweat. No lounge chairs to sit in. Once in the room only a bed to sit on. Fridge didn't have a...

"Room needed to be cleaned a little better Dust bunnies!"

"The age of the hotel is noticeable.."

"Nothing to dislike. Will definitely stay there again"

"The staff here were very lovely and helpful and doing their best. The tv and WiFi didn’t work properly and cut out constantly. The hotel was quite run down and dingy, and the halls were noisy at night with people having loud conversations right outside my door. Still, the staff were really nice and trying to deal with a lot. This is a huge hotel and there may not be enough staff to manage everything."

"This is by far one of the best hotels we have stayed in. Amazing staff, great breakfast, awesome rooms!"

"The staff were all very pleasant and professional."

"Tout à l’exception des lits mous"

"Reception staff and property staff very kind and helpful! Rooms and facility were clean. Restaurant on site with excellent service and food menu. Great for walking to restaurants and pubs close by."

"The staff were good, easy check in and check out. The breakfast was decent and the kids enjoyed the pool/water slide. The room (2 Queen Standard) itself was a bit small compared to other properties I've been at, but was still functionally fine. Overall it was a good experience."