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"Loved the hotel, but you need to make sure you book your dinner otherwise they won’t let you into the restaurant. The staff there were not as enthusiastic as other places, especially the reception. We had to ask for more towels as we only got 2, even though the booking was for 4. Our room wasn’t cleaned and we had to ask for that to be done. The staff at the restaurant were otherwise good and enthusiastic, but I think I got food poisoning from their buffet."

"Our stay here far exceeded our expectations. From the room to the food to the whole ambience, and the staff we would highly recommend this to anyone."

"Very lovely and helpful staff. Great spot. The odd thing around the hotel was a bit tired but that can be expected anywhere and didn’t affect my overall experience."

"Rooms were very clean and towels were replaced regularly"

"Family friendly but also super relaxing for adults without kids. Buffet breakfast was outstanding. Staff were amazing. Room was beautiful. Highly recommend!"

"overall great"

"Nice big resort, loads of space, though starting to look a little tired here and there. Staff were fantastic, breakfasts superb, though sadly disappointed in dinners had at restaurants. Best meals were on room service and beach bar menus, not what you’d expect."

"The property is absolutely beautiful ! We loved the view from the room , it is also incredible. Ma at the dive shop was an angel ! She took the time to greet us and asked the dive instructors to take care of my mom who has knee issues. The instructors on our scuba dive Masi and Su did an incredible job taking us to the best dive spots. The butler service with evening drinks was a lively addition, the staff was so kind. We loved the bula man who lights the torches every night! So special....

"Clean, friendly and nice views"

"Gateway met my expectations at all levels😍, highly recommend and staff all friendly n helpful."

"Nothing really to complain about. TV was faulty and shower leaked but everything else was very nice."

"A perfect stay at this beautiful resort. The staff was exceptional, the dining/food options were great for a weeklong stay. We had a Club Level room, which gave us access to free breakfasts, high tea and happy hour appetizers daily - the BEST! The Club Level also has its own pool perched on the hill with a beautiful view, with internet access/work area and a fun place to play cards. The beach is beautiful & it’s fun to watch it change with the tides - the low tide sandbar is awesome! So many...

"The rooms were clean. The balcony was lovely. Had AC. The front door lock wasn’t working and they had someone fix it by the time we got back from our excursion. Free drink upstairs was nice. Food was less desirable."

"The reception lady deserves a pay increase she went over and above to help me early in the morning. As my shuttle driver dd not show up. I waited for 2 hrs. Reception booked there hotel tax to Take me..she is absolutely great at her job full of energy and cust. Service. I will come back again.thank you from Helen"

"For the self contained couple who want a positive adjunct to their life, this was perfect. The staff are 10/10."

"We loved everything!"

"Friendly helpful staff. Great snorkeling straight out infront of the resort. Wicked Walu food was amazing. Buffet breakfast isn’t as great as it used to be."

"Staff amazing real Fiji culture just the best the bathroom needs a bit of an upgrade but on the whole very good trip would recommend"