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"We had the time of our lives and made the most of this all-fun inclusive vacation. Staff were amazing, food delicious, parks as fun as can be and the hotel was just paradise. Loved our room and all that we got with it. Would totall recommend and cannot wait to come back. Asi se siente Mexico en la piel!"

"Good & beverage and staff were excellent. "

"Nos encantó todo , solo esperé q el mar sea más turquesa como son las bellas playas de Cancún . Pero en general la pasamos divino , comida rica , full actividades para la familia . Gracias "

"The hotel was beautiful and felt secure. Transportation was not too far, which made things easier plus staff was helpful and caring."

"Great Time"

"On the second day after our arrival, I ordered an 8 oz filet mignon at the steakhouse. The steak appeared to be cooked appropriately for medium rare, but the center had a very strong sour taste. I was unable to finish it, and shortly afterward I developed fever, chills, stomach pain, and severe diarrhea that lasted for the next three days. When my wife brought the situation to the staff’s attention, their response was extremely disappointing. We were told that they could call a doctor, but only...

"Extremely unpleasant on all accounts. First, stench of sea weed everywhere. Beach was closed. The pools were very crowded and noisy. Service everywhere was very slow. Tried to upsell time shares at the Grand - signed us up without consent and then kept calling at 7:30 am to find out why we were not there for the "tour." Food at the buffets was minimal, cold and stale. Other restaurants barely gave any food - portion sizes small. Room service was always 1-1:30 hr wait no matter what time of day...

"Esto esta muy hermoso y limpio"

"Food was great, staff was awesome. Beautiful area. Absolutely loved our visit. "

"Stayed at Xcaret Arte for my 24th birthday. Everything was a 10/10 experience . Best birthday ever . I cannot wait to visit again ! Thank you to all the staff for the excellent hospitality. Everyone was very kind and welcoming."

"The pool parties and nighttime shows and theme nights were by FAR the most fun we’ve ever experienced at any resort. Some of the food wasn’t incredible but you can find something good at each of the restaurants. Romanza was our favorite, and the rooftop pool bar had great tacos and wings. The party scene made this place well worth it, and we will DEFINITELY be back."

"Hotel familiar , una playa bonita , el personal muy atento, comida deliciosa y actividades para toda la familia ."

"Todo estuvo excelente. Todo el staff es super amable. "

"Clean room and staff friendly"

"Only gave a 4 star on the property due to the sea weed issues. Other than that it is a great resort."

"My stay at Breathless Cancun Soul was excellent! I stayed from 5/2/2026 to 5/6/2026. The food was good, the nightly entertainment was good too. The service I received from Hermilo & Leo at the Xhale Rooftop Pool was exceptional! Those two individuals deserve a pay raise immediately! Their service is what stood out the most. I would definitely recommend staying at Breathless Cancun Soul! "

"I will be "brief"and direct. Bellman and concierge 5/5 -Check in process 2/5 (bad attitude, and kept my ID) did not care to look for me to return it during my staff, I had to go back and get it myself. Food taste and quality 3/5. Ran out of eggs every morning and waited for long time until refilled. --Mexican Restaurant is below average. Other restaurants "no need" for reservations but when you get there, you need to wait 30-40 min, what's the point? Ciao restaurant pretty descent and great...

"Very good location and great price!"

"We had an amazing time at this resort. Everyone was super friendly and took good care of us. Food and amenities were great also! Will definitely be back!"