البحث عن فنادق في المكسيك وأمريكا الوسطى

"Es difícil decir que algo no me gustó porque todo en general fue excelente espero volver el próximo año"

"Let's start with the CONS: - The food was horrible. HORRIBLE! Worse than cruise ship food. Mediocre, overcooked, low quality, and not prepared well. We went to the Mexican restaurant, and they served us raw and cooked rice in a side dish. We stayed for 6 days, and I didn't taste one thing that impressed me. - All restaurants are buffet style or have a buffet element. We didn't get to the steakhouse, so I can't comment on that. But it was very disappointing. - No ventilation on the elevator -...

"Excelente servicio y atención"

"Everything was clean and their was so much to do. Staff was great and very helpful for all your needs. Will definitely return!"

"I saw a roach on the table"

"Staff was friendly and accompanied, plenty of activities and the food was great!"

"Very few bad things to say about this property. My biggest concern was the food. It wasn’t exceptional, maybe good to adequate. The selection was enormous the quality was lacking. The presentation was good but it’s a buffet so the great presentation quickly devolved as many people walk over the top of each other. However, there was always something that was good."

"The resort itself is beautiful, but unfortunately the service did not meet the expectations of a five-star all-inclusive property. We experienced several service issues throughout our stay. Room service on our first night arrived more than two hours late after we had already canceled the order, waking us at nearly 2:00 a.m. Housekeeping also removed our bathrobes while we were still checked in without any explanation. Our dinner at Encanto was disappointing due to an unprofessional server who...

"Staff was Very friendly."

"The pools could’ve been a bit cleaner. The maintenance around the property could’ve been more maintained and we should’ve been made aware."

"The facility is gorgeous, modern, clean. The rooms are spacious and well equipped with everything you need for a comfortable stay. The views from the balcony are spectacular."

"Everything"

"This place was a MAJOR disappointment. 1) The SMELL. It just smelled BAD. I thought initially it was all the seaweed, but one day I walked out far past my bungalow, and the water became much clearer. Near the bungalow, it just looked, funky, and SMELLED. I discovered upon returning home, that the expansion of large hotels has put a strain on the sewer system. I searched DuckDuckGo for: "Playa De Carmen sewage issues", and this was the result: "Playa del Carmen faces significant sewage issues...

"Family friendly, kids really enjoyed the vacation."

"今回、新婚旅行で夫婦で宿泊させていただきましたがこれほどにホスピタリティ溢れるホテルは初めてで大満足でした。また、私たちは日本人でホテルに日本人コンシェルジュのワカワダ・ユキさんがいらっしゃったことも本当に心強く、ホテルを満喫できた理由の一つです。本当に親身に対応してくださいました。また必ず夫婦で宿泊に来ようと思います！"

"Timeshare property and it’s all they care about! Be ready to walk a lot!! Food is not very good! Too many people and staff will drive by with empty golf carts and not even offer a ride. GO SOMEWHERE ELSE!!!"

"I stayed at this hotel for three nights, and all three nights were amazing. The pools are very clean. The service is very amazing. The food is very yummy as well and I am a very picky eater. The drinks are good and the staff are very accommodating and very nice! Will stay again!"

"The best"

"Hermoso hotel , excelente comida , el personal es super educado ,"

"Staff were super friendly. Rooms were cleaned daily including mopping. There were a lot of fun activities to do."