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"No loungers available,most bali beds empty but can't be used as it comes with a cost"

"I had a wonderful time. Everyone was very helpful and it was nice and clean."

"Hospitality of the staff"

"Wonderful experience! The staff are all very helpful and friendly!"

"I loved everything about my stay at Secrets Riviera! The staff were absolutely amazing, the rooms were clean and comfortable, and the food was delicious. Everyone was extremely friendly, welcoming, and polite. I truly enjoyed my entire experience and will most definitely be returning in the near future!"

"Great"

"Si quieres conectar con la naturaleza este es el hotel ideal, tiene senderos por la selva para llegar a tu habitación donde encuentras animales silvestres por todos lados eso es un plus, tiene vestigios arqueológicos dentro de la propiedad, un buen tip de este hotel es que si quieres hacer los parques de Xcaret y xplor los tienes al lado de la propiedad no pierdes tiempo, xelha a media hora, su personal es muy amable siempre al pendiente de tu estadía, te hacen sentir en casa. Playa del Carmen...

"Food could be a little better, but understand the logistics of it all, it’s understandable why it is the way it is. Other than that, great place to come and party in Cancun. Highly recommended!"

"The staff are very familiar with us"

"Romantic resort! Had a great time!"

"Easy access to everything, great food and staff. Good drinks and lots of things to do"

"Loved everything about this resort! Had absolutely no complaints. 5 stars from the private transportation to the resort, our entire stay & back. Food & drinks were amazing, everything was clean, new & well maintained. The absolute best restaurant is Black Iron, make sure you book your reservation 2 weeks in advance for it. The tacos at the Copal taqueria are also amazing & if you have the pleasure to have Raymundo as your waiter he’s the sweetest, most attentive man ever. Your rooms will be...

"best resort i have been to for kids! i want to revisit by myself, i love nickelodeon! im a 90s baby lol"

"clean room, staff and kids friendly"