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"clean room, staff was great. don't know why they charged my card an additional $90"

"I booked a suite, once I arrived I learned that the heat in my room did not work it blew cool air. I reported this to the front desk and they sent maintenance who stated they fixed it. Later that evening when I came back still not heat, o reported again and nothing was done 2 nights with no heat!!! "

"The room is clean everything is fine we enjoy staying in that hotel"

"Nice hotel would stay again "

"Clean room, great staff "

"The property stated it had a rooftop fireplace. Which attracted me to the property. But it was not a fireplace . I asked the lady at the front desk. She stated check on the 7th floor. There wasn't a rooftop fireplace. This needs to be removed from part of the amenities. "

"Na"

"For a Hyatt Place in the nice part of Baltimore that this was located, it felt worlds away from what I was hoping for or expecting. Lots of things either broken or unhinged, unfriendly staff, were always lacking what I was looking for and just overall not great "

"Staff great! Rooms are ok need a little updating, but they were clean."