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"Excellent "

"Ski and spa perfect The cleaning of the room need to improve They need to change the towels when they do courtesy The amenities (shampoo,body lotion) are not good and doesn’t smell good Beakfast excellent Service very good "

"All of staff are very kind！"

"It’s a beautiful property and the amenities were great. The restaurants and bars were terrific and the staff amazing."

"All of it. Service was beyond excellent. People from the USA should see what service really is. Something to respect. Thank you. "

"Good customer service"

"Hotel needs updating. Excellent breakfast. "

"Wonderful location and big rooms. Front desk staff could be a little warmer and nicer."

"Superb hotel. Seamless service throughout with a special mention to our waiter Manuela and receptionist Adrianna. Fantastic lake views from our room. "

"Great place to stay in an expensive St Moritz , 30 mins walk around lake from station or take the 609 bus every 30 mins straight to hostel as that’s the end stop , Clean room and super comfy memory foam mattresses Shower fantastic and powerful Breakfast had a wide selection of continental choices Would stay again as staff were wonderful"

"Good washing machine and dryer at no cost"

"The majority of the staff was pleasant, the hotel was clean and the breakfast is excellent! If you are going for certain activities, I would recommend you call the hotel and confirm the slopes and/or activities are available."

"Tutto fantastico"

"Great location, just outside St. Moritz by train. Really close to the train station. Easy check in. Dubious on-suite (shower and toilet, no hand basin, difficult to shut door for privacy), suggest ignoring this! Great breakfast options. Relatively quiet and comfy bed."

"This is a fantastic location, close to city center and lake. Easy to find bus to go to ski resort. Staff was excellent, kind and so helpful and the chef is amazing, you have to try the food here."

"La alberca maravillosa"

"Muy buen lugar histórico y emblemático "

"Stunning and ideal location. I love the shuttle bus access "