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"Clean room, staff helpful, walkable, two points of interest in Louisville"

"Front desk staff was very helpful."

"Just a nice place to stay,close to food and entertainment."

"They were over an hour from check-in getting us a room, there was barely any place to wait while we waited on them to have a room. We asked if we could utilize the pool in the meantime, we were told no. We lost over 1.5 hours of being able to use that amenity which is what we came for. When we did finally get a room, and were able to utilize the pool, there was not seating and you could barely get anyone else in the pool. For $350 a night, I expected more from this resort."

"The room was very small."

"We enjoyed our stay at the Hyatt. Brandon at the front desk was excellent, courteous, and made sure the one hiccup we had was corrected immediately. The beds were comfy and provided a good nights rest. Great location with easy walking access to many things. If I’m ever in the area again, I would definitely stay here."

"Enjoyed our stay here very much. We would book it again"

"Room was clean but did have an issue with them not restocking the coffee tray. Overall it was a fine stay with friendly staff."

"The bar and staff was wonderful. The DJ was awesome. The bathrooms need tending to. Tub seemed old and cracking. We was hoping for the outside pool and found out it wasn’t part of the hotel. It was our 35th anniversary and was hoping for the pool."

"Everything was very good. Check in gentleman was not easy to understand and the directions I asked for went unnoticed as I could not understand him. Plus he failed to recognize me as a member. Room and hotel very nice and clean. Check out woman was very professional and helpful."

"Nice"

"We enjoyed our stay! Very clean and had amazing staff working. All super friendly. The parking situation wasn’t fun, but getting there early helped. We did end up walking everywhere and this hotel is in the perfect spot to do that!"

"Excellent location for either Newport or downtown Cincinnati attractions/dining. Brand new - rooftop bar was a great plus!"

"The Breakfast bar was the best I ever had. They had flavored creamer, and a lot high end restaurants don't have flavor creamer. The room was big. I had an accessible room, and I was able to move around the room with my rollator."

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"Love how close it is to the Great American Ball Park, super quick walk."

"Perfect location for the area attractions. Safe was so friendly and helpful."

"Went for a six day trip and we loved the charm of the hotel. Bar drinks were great and room was cleaned each day, which was nice."

"Excellent staff, very friendly and helpful. Rooms were clean and well kept. Location was perfect."

"Clean room helpful staff"