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"K"

"Great location and nice hotel, very helpful and friendly staff."

"Had a great stay other than there being no extra rolls of toilet paper in the room"

"If your room isn’t on one of the higher floors, the rooms aren’t updated or up to par. We had to request a room change & was willing to leave if not, because the first room was very very small & poorly maintained. The new room was much better, however, the bathroom started to flood with water, and the bathroom sink got stopped up the first time we turned it on to wash our hands."

"Excellent hotel, lots of cool stuff right down the street, will probably stay there again."

"Lobby and staff were 9/10. Rooms 6.5/10. They were dark and stuffy."

"I absolutely loved my stay. It was in the perfect location. Walking distance to every site to see. Their customer customer service was great. As well as the in house dining. I definitely will stay here again the next time I visit Chicago"

"If you are in Chicago for shopping you cannot beat the location of the Omni. Right on Michigan Avenue in the center of shopping, eating, and entertainment it is tough to top."

"Rooms were immaculate! The outside of the hotel had a lot of trash laying around that could have been addressed."

"The staff was great. The room was very clean. The breakfast buffet was really good, just a little overpriced. The bathroom was really tiny, not what was pictured. There were no bathrobes, like it said for my room. I was a little disappointed, I expected more from Hyatt Regency. And there was no pool."

"Homeless drunks in front of the hotel and lobby area every single day ..We didn’t feel safe.. security threaten to remove us at 2 am due to a complaint from another room . We just returned from the Chris Brown and Usher concert we were just talking and not loudly. Security almost broke the door down to inform us to keep the noise down. There was only two courtesy staf which was the cook and buffet hostess a young petite African American young lady .. they were accompanied and professional. My...

"Amazing experience all around!"

"We had such a great time at the Warwick! It was so nice. The only reason I scored low on the staff is because one of our stay days, we asked the gal about a beach, what it would be called or if we should call an uber and the gal literally rolled her eyes and said she didn’t know where the beach was. She started to Google it and we were on MAPS, but there were multiple and we just wanted to know the name. We felt like we were asking her to move mountains and when I said we’d just call an Uber and...