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"The bar staff and cafe operations team were excellent under stressful conditions. Their personal attentiveness outshone their duty managers."

"Fantastic hotel, excellent public transport connections. Family room was perfect for a single night stay. Both dinner and breakfast in the bar were excellent. Staff were all cheerful and very helpful. Would highly recommend."

"Muy bien comuni"

"Good rooms but no air-conditioning."

"This hotel is good value and in a good location. The beds are comfy, and nice decor. I feel the TV is too small, bathroom tap is very wobbly, and the corridor and doors paintwork is very scratched and shabby. I did put about the paintwork on last review a couple of months ago when we stayed, but nothing has been improved. Just needs a lick of paint and it would be much better! My bathroom door also looks very shabby and disintegrating at the bottom."

"A Surprisingly tired hotel for a Marriott, and very basic meals on offer, predominantly a golf hotel with sports bar and aged spa/gym facilities. Our family room has no AC either!"

"I absolutely detested the evening meal service available because it was premised on a "minimal waiter/waitress service model. The idea was that you order and pay for your meal at the bar and it is brought to your numbered table when ready by the same staff member. The problem comes when you order something else, an extra glass of wine in my case.Waitress said I either had to interrupt my meal and walk to the bar and order and pay for the extra glass of wine ( which is what she really wanted me...

"Everything was okay"

"Most of the staff weren’t friendly. Overall cheap affordable stay so do as you wish. Also the fan would not stand on its own."

"Great stay, fabulous rooms and facilities, helpful staff, eye-wateringly expensive, but that’s England for you."

"Great stay"

"The room was lovely and clean. The air con in the room was very much appreciated given the fact it was so hot when we visited! Staff were so lovely and friendly. The grounds and lovely and safe, so our kids could wander around and feel a bit more independent even though we could still see them. Lovely, quiet pool, and the kids loved the peacocks!"

"Nice place worth a visit"

"The best stay ever staff are extremely helpful and go above and beyond to make your stay memorable. I had a few issues with one of my bookings, Casey on of the managers at the Leonardo London Watford corrected everything straight away. As a person who stays in hotels all over the world I’ve experienced many different ways with problem solving. Casey’s customer service was outstanding! So professional and nothing was too much. I’d highly recommend this hotel. Will definitely return. So thank you...

"The bathroom was pretty small."

"The hotel itself was fine. The pool which was one of the main reasons for booking this property was closed. Then the hotel sent me a parking fine for despite paying for parking and having a receipt which has been nothing but stress to have this finally removed"

"There was no AC. being a listed building makes it hard to install AC. the room was so hot it was almost unbearable. One sash window could only open about 20cm at the bottom, as secondary double glazing had been installed it was not possible to open the top part. The other window only opened at the bottom but would not stay open so staff put a cushion there to keep it open. They gave us another fan which helped. Because of the heat in the room we could not close the curtains at night as that...

"The room was suitable for our short stay, however with such lovely expanse of grounds it was therefore unfortunate that the view from our room was a 12foot high brick wall. Despite there being no air conditioning the room had a patio door which once open cooled the room. Upon request the hotel provided a fridge for my elderly mothers insulin, unfortunately the fridge was faulty and froze the insulin which caused a unplanned medical issue. They were quick to provide another fridge which was...