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"The staff were lovely, offered to dry our washing free of charge. They were polite. Rooms were spacious, very clean and as promised a beautiful view of the water. Only downside, no lifts as we were on the third floor. It makes it hard when you have a person with a disability. We worked around it, but not everyone can. Overall a great place to stay"

"Lovely clean quiet accomodation in good location."

"Nice staff good facilities close to everything in town lovely comfortable stay"

"Staff very friendly and helpful. Very well priced."

"Staff lovely. Place could do with some maintenance. Disappointing that the pool was not up and running as it was one of the reasons we stayed there."

"Everything was very nice and clean, the room, grounds, very helpful and welcoming staff- The pool is not deep at all but great for a quick splash even in winter- nice temperature! We will definitely go back :-)"

"Except the size of the room a bit small and the design of the hotel a bit old school is a fairy decent location and convenient place to stay for short term. Will choose it again for short stay like no more than 2 nights"

"Nice upgrade to the seaview room, handy location, helpful staff. Recommended to all."

"Amazing"

"A great place to stay that is well equipped, tidy and located close enough to Napier CBD and Marine Parade. The hosts show real care and attention, you are welcomed like a returning friend not just another sale. Highly recommend"

"Good space"

"Not one that likes to be negative about our stay and I guess the price reflected what the room looked like. Everything was working, spacious rooms, plenty of storage. But the room is ready for an upgrade, bathroom sink all swelled up from water, plenty of stains in the furniture. One of the chairs needed repair as the seam was opening up. So all in all a 3 star rating from us."

"Lovely and clean, our room was very comfortable and had a great view. Staff were very friendly and helpful"

"Excellent location. More accessible hanging space would have been appreciated. Lift broke down and required some pressure to have it repaired over weekend as required due to limited mobility."

"The staff were great, the room very"

"Clean room. Everything we needed. Beds comfy. Would ask for separate shower next time. Liked that out of town but handy to restaurants. Thirsty Whale was good."