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"AC in our room wasn’t working when we checked in and there was supposed to be someone by to fix it but it never happened and AC started working the morning of checkout, picked this hotel due to convenience of it location and for the AC. Room we where in was very hot all night."

"Excelente lugar para descansar y estar súper cerca del centro de la ciudad. Me encantó!"

"Pro's: - Good location, very near the Stary Rynek, tram stop nearby, other attractions also nearby. - Breakfast is OK. - Staff is nice, but some of them are uninterested. Cons: - WiFi very lacky, spotty and slow. - Rooms very noisy. Nextdoor room door was screaming to get some oil. - Rooms are fitted with airconditioning, but today still only the heating function was activated, so it was a continuous 24 degrees inside my room... - Outside the front door it says this place is called "Resi*ence"....

"Very clean and great customer service at the front desk....however the cleaning staff skipped our too for 2 of the four days we stayed at the hotel."

"Great location in middle of centre town, parking nearby. Delicious breakfast."

"Excellent service, staff, and hotel"

"Great hotel, modern clean and good facilities . Staff friendly and helpful, breakfast was amazing"

"Goed voor de prijs."

"اقامة رائعة جداجدا "

"The room was clean and big. Would highly recommend their breakfast."

"Excellent service, staff, and hotel."

"Great breakfast - enjoyed daily - the snack selection good be enhanced"

"It is sad to see a hotel decline as this Novotel has. I have been staying here each year for about the past 4 or 5 years and steadily see services and quality go down but the prices increase! Where do I start: Reception - some (read very few)staff were good - others just rude and very inattentive. For example, I called four times as the remote for the TV did not work properly. They answered the first two times then the following two times just hung up. I could not get the TV to turn off so I...

"clean room, god food"

"Supert "

"Very good location"

"All in all, this was a very nice hotel. It is located on a square that is very central, yet very quiet. There is a pleasant bar/restaurant with lovely seating outside on the square in warm weather. The personnel are all young, but very friendly and helpful. The rooms are quite large. The room furnishings are “old fashioned” (heavy wood) in case that bothers you (it was fine for me). The bathroom was modernized and spotless. The breakfast was not spectacular, but OK. There was plenty of choice...

"Excellent modern apartment, plenty of space for 3 of us and a great balcony. Close as you can get to the railway station which was very helpful."

"Very nice hotel, lovely style of the rooms"