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"AC in our room wasn’t working when we checked in and there was supposed to be someone by to fix it but it never happened and AC started working the morning of checkout, picked this hotel due to convenience of it location and for the AC. Room we where in was very hot all night."

"Excelente lugar para descansar y estar súper cerca del centro de la ciudad. Me encantó!"

"The rooms were very clean each day and fresh towels given to us. the decor is a little outdated and could do with a re fresh as well as the beds they are not very comfortable, could feel the springs in the mattress and every time you turned over the bed would creak loudly. Bottles of water were only given to us once on our 3 night trips. The hotel is very noisy at night with people slamming doors talking loudly, you can also hear all of the traffic , trams etc but it was ok. Easy place to...

"Very clean and great customer service at the front desk....however the cleaning staff skipped our too for 2 of the four days we stayed at the hotel."

"Great location in middle of centre town, parking nearby. Delicious breakfast."

"Excellent service, staff, and hotel"

"We stayed in a junior suite as a treat for my husband's birthday. It was gorgeous! There were macarons for our arrival, plus a token for a welcome drink at the bar. The staff were extremely attentive and helpful, you got the feeling that if there were any problems they would jump on it to fix whatever it was. The coffee machine in the lobby was free to use all day everyday, and there were often little extras there too, like fruit infused water, or one night even a cocktail. Our room was spacious...

"Goed voor de prijs."

"اقامة رائعة جداجدا "

"The room was clean and big. Would highly recommend their breakfast."

"Excellent service, staff, and hotel."

"Great breakfast - enjoyed daily - the snack selection good be enhanced"

"It is sad to see a hotel decline as this Novotel has. I have been staying here each year for about the past 4 or 5 years and steadily see services and quality go down but the prices increase! Where do I start: Reception - some (read very few)staff were good - others just rude and very inattentive. For example, I called four times as the remote for the TV did not work properly. They answered the first two times then the following two times just hung up. I could not get the TV to turn off so I...

"clean room, god food"

"Supert "

"Very good location"

"All in all, this was a very nice hotel. It is located on a square that is very central, yet very quiet. There is a pleasant bar/restaurant with lovely seating outside on the square in warm weather. The personnel are all young, but very friendly and helpful. The rooms are quite large. The room furnishings are “old fashioned” (heavy wood) in case that bothers you (it was fine for me). The bathroom was modernized and spotless. The breakfast was not spectacular, but OK. There was plenty of choice...

"Very nice hotel, lovely style of the rooms"