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"the Novotel is all about location and this hotel is smack bang in the middle of surfers with great views and easy accessibility to public transport"

"Ocean view was incredible and room was perfect for our family of 4."

"Excellent"

"My family and I enjoyed our stayed in the 2 Bedroom Unit. Great location. The room was clean. Lovely bath towels and breakfast was wonderful. Our only regret was not being able to stay longer so we'll be back! "

"The staff were super friendly and helpful. Fantastic beach and fabulous hotel."

"Perfect stay for two days - central location, Greta breakfast buffet and clean rooms "

"I had an amazing time."

"Neat and clean"

"Our stay was a bit disappointing. We stayed 2 nights for my birthday weekend, there was no housekeeping which i found odd. The room was ok but nothing special. For the price we paid at almost 500 per night, I expected a lot more. I would suggest at this price point daily housekeeping should be standard as well as parking be included and even breakfast. Our shower wasn’t clean and when you sit on the toilet and look straight at the eye level at the sink all you see is a line of mould between the...

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"Exceptional accommodation in the Gold Coast. Great service, good location and great amenities. I’d like to see 24/7 room service but this seems to be rare in the Gold Coast"

"It’s the best u ever can go to I would live there if I could nothing bad to say about it "

"Great hotel with a lot to offer. "

"Our room overlook the beach and the rooftop view was fantastic ! I will definitely come back to stay in this place. "

"The room was spacious and immaculately clean. Very central in the area with everything close by. Staff were extremely helpful. To be honest I could not fault it."

"Great location and conformable unit well stocked unit. Cleaning a very poor standard not up to scratch. As follows Dirty marks on carpets (entry)TV screen and coffee table had been wiped down with filthy cloth left brown marks on glass we tried to clean them. Windows were dirty on outside. Between cushions on couch food and other debris etc. If any proper inspections were carried out, they would have seen these issues."

"this the second time we book in this hotel all is very good only if they make the room services every instate of every week."