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"Good breakfast. Helpful staff. "

"My wife and I thoroughly enjoyed our stay. The rooms were clean and well maintained, the staff were friendly and welcoming, and the location was excellent with plenty to see and do nearby. We would happily stay here again."

"Ants in the bedroom and on the bed"

"Worth staying for the breakfast alone - outstanding. Cute rooms too!"

"Beautiful venue and rooms were lovely, unfortunately the bed wasn’t very comfortable which was a shame, it looked like 2 divans had been put together to make a king size and there was a hard beam running down the middle of the bed. It didn’t ruin the stay it was just a bit disappointing for such a lovely place. However the cleanliness was top notch and I felt happy overall."

"What a ln absolutely stunning location and and building and we have stayed in some lovely hotels being Gold members. Beautiful. But most striking were the team. The front of house reception team were so so welcoming. The general manager was one of the. Invest people we’ve come across. So polite personable and helpful. We were in one of the cottages (tulip) and I must say usually hotels with outside/annexed rooms are usually not as nice but these cottagez have us feel of living in a village with...

"The cottage was very cosy and had all the amenities we needed. The bed was so comfortable and everything was spotlessly clean."

"De Vere Tortworth Court is a beautiful and unique mansion, completely surrounded by nature, built over 170 years ago. We came to visit the Cotswolds, and this accommodation worked out quite well (it is a 40 mins-1h drive from the main villages). Things I loved: All the shared areas are well kept and organized, and the staff were friendly and helpful. Breakfast was good as well as the bistro and the cocktail bar in the library room. Penhalingon's products in the bathrooms Plenty of free parking...

"Brilliant spa and wonderful stay"

"Breakfast was just ok, certainly not really a good value. Rooms are dark, low ceilings, out-updated furniture, etc. All in all, the hotel is good enough, though one may not think of it as a spa like experience, especially when considering that this is one of the attractions/ amenities that they are offering & advertising."

"Staff are great, facilities are very good and the hotel is in beautiful surroundings. The only thing that let us down was the breakfast at Brasserie32, it was genuinely awful "

"The hotel lacked the polished service and five-star finesse one would reasonably expect, particularly within the restaurant and lounge areas. Table service was notably absent, requiring guests to collect their own drinks from the bar. During dinner, only part of our order was processed by the waiter, leaving some of the party waiting for meals that had not been entered. The experience culminated in one guest leaving without dining at all while the remainder of the party had already eaten. In...

"Room smelt of dogs"

"Very old building, yet very charming. Many small sitting areas to read and to relax and they are really very cute. The facilities are very clean and well maintained. The staff are very helpful. A great experience for me. "

"Great location, spacious room. Staff really helpful. Food was ok"

"No hot water in our room unable to shower or bath in the morning Room in need of revamp Leisure facilities in need of revamp Food was not hot when served Staff unwilling to help? Unfollow not a great experience "

"Excellent customer service by all the staff. Lovely property, lovely people, lovely food… Will definitely be back!"

"The room was pretty dirty, hair on the bed and in the shower. The sheets were scratchy "

"First room over looked aircon units and smelt damp so changed rooms. Asked for firmer pillows and was offered bath towels instead. Finally got it right. Breakfast was great. Good choice and hot. Toaster as always one side brown the other near burnt. Bar staff excellent, fast service and friendly. The main dining room is another story. Asked if they had a table as we hadn't booked and was left waiting for 10 minutes. Left with no response so pretty poor. Ordered room service but so far down the...