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"Staff were great, hotel room was old, bed was old"

"The price was too much for that room with no perfect room service"

"w"

"The steak in the hotel resturuant was ok, not outstanding. The waitress was very nice. I am still awaiting my $150.00 to be returned to my credit card. Its been two days since checkout."

"The room was completely outdated and not in good enough shape to sit on. If I was able, I would have left but was too tired from driving. The setup was nice and if it was updated it would have been perfect but a disappointment instead…"

"Definitely what was expected from Hyatt. It was in the center of everything, and was pretty modern. Valet parking is a bit on the high side, but in and out privileges are extended."

"My stay was ok"

"The staff was nice"

"I decided to stay here because they had a pool. Upon my arrival I was told it was closed indefinitely. House keeping posed cleaning my room for two days. I had to request service."

"The Great Wolf Lodge was a good stay, however, the room was super dusty when we walked in. We had to wipe down all of the surfaces with bleach wipes because of a thin white film that was on all of the dressers as well as anything that was on the countertops. For having a water facility within the hotel was nice for the kids. However, the water park closed at 8:00 and we did not have much time to enjoy it. I would recommend that during the weekends and summer that the place stays open a little...

"We love the hotel"

"Staff was so helpful."

"The staff was helpful and professional."

"We really enjoyed the Desoto. From the valets who get your luggage and whisk away your car to the beautiful and tasteful lobby, it set the mood for a great trip. The location is great and rooms were comfortable and clean with a balcony that looked over the city and sunset. The only downside of the room was the lack of light good enough to apply makeup. The reason I could not give 5 stars to each thing about the Desoto was trying to get some help with our billing. After returning home, I saw...

"The rooms and property were clean. Staff was helpful and service excellent. Highly recommend. This place was not only affordable but exceptional in service and cleanliness."

"The staff was friendly and accommodating. The hotel was a quick walk to the Atlanta Stadium."

"Hermosa,cómoda,limpia y atención de primera"

"Room was very clean. Staff was very welcoming, nice, and assisted in any needs. Busy location, but easy access to everything in Atlanta from this hotel. Would definitely stay here again!"

"Very clean and excellent service"