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"Excellent"

"Overall the property was lovely. For an all inclusive the food was good. Cauri was the biggest letdown food wise, it just wasn’t flavorful. Bamboo was the one we ate at twice the first time it was amazing. The 2nd it was awful, the food came out at various times, some incorrect items, and the fried ice cream was lukewarm dough. From what we understood they were short staffed that night and a large family that didn’t make a reservation but berated the staff until they were let in which ruined it...

"Excelente hotel, habitaciones de lujo, muy buena comida y lo mejor la atención del personal. personal sumamente amable y dispuesto siempre a apoyar al huésped."

"Was a good stay nice place"

"The resort property was beautiful and pretty well maintained, especially the pools. AND, the staff was very friendly. BUT, if you're going there for the "all inclusive" part of it, it's basically almost non existant. There are 2 bars, one swim up and one in the restaurant area and between the two, you might find 5 bottles of booze (and that's mostly really cheap stuff). The so called "nice" restaurant, Calibri, was not even open the whole time we were there (7 days). And, the food was not that...

"Amazing place"

"I was very disappointed with this stay. The resort itself is very nice and well maintained. However the rooms is a different story, extremely outdated. Drawers do not close, burned TV, cabinets peeling. Damaged mirrors that you can’t even see yourself in. Overall very deteriorated. I would not stay here again."

"This place is a little slice of heaven. Me and my husband absolutely fell in love with this place. From the amazing staff to the incredible food this place is the way to go. It’s more relaxed, family oriented. Perfect place to go and enjoy the beach in peace. The beach is just a very small walk from your room. We are already planning another visit in the future. We didn’t know what to expect our first time in Costa Rica but this place has got you covered. I’ll give Freddy’s Experiences a good...

"Thank you very much to all the staff! Great service!! I’d like to mention especially Andreina, from the Pimento Restaurant and all staff there! Awesome service!!!"

"We had a fantastic family vacation at Planet Hollywood Resort – Costa Rica. Our Star Class Director’s Suite (two-bedroom unit) was perfect for our family of four with two teens. The suite was clean, fresh, and clearly recently updated. A real highlight was our personal host, Justin. He was personable, attentive, and genuinely accommodating—always ready to help with the little things that made the stay even better. Thank you, Justin! The property overall looked well maintained and inviting. The...

"I stayed at Secrets Papagayo in October when the resort was at 60% capacity, so it was pleasantly relaxed and never felt overcrowded. I’d read complaints about the shuttles, and it’s true that the steep layout makes walking around difficult. However, I never waited more than 10 minutes for a ride, even at 1 a.m. The facilities were clean and well maintained, and my room’s AC worked great. As a former military guy, I’m pretty easy to please: give me a clean room and cold air, and I’m...

"The property and staff were nice..A few take aways, 1) 3pm Check-in means 3pm no flexilbilty on that,, 2) After we checked-in the two specialty restaraunts were already booked up. for our entire stay..(our stay was from Mon_Fri.)...Bummer. 3)The resort sits on the side of a mountain, so the pool and beach are a distance..so you need to be in decent shape for the hike back.."

"Absolutely terrific stay !! Truly amazing experience. Rooms are not luxury style but rather charming (bit dated). However loved the spa, the staff, the facilities, food options and so much more !! Looking forward to returning someday."

"Nice hotel, not very big. Food was ok but my friend got food poisoning at the hibachi."