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"Well, maintained hotel with a great location"

"Un hotel practico, limpio y con buen desayuno , ideal para una noche de transicion de aeropuerto. "

"Great service "

"Great location. Very modern and spacious. First class breakfast selections. "

"Nice hotel. Food was good.one staff member was very helpful."

"Nice hotel"

"The breakfast was A+ and the location couldnt be any better."

"Property is nice and close to the airport. The hotel is located in a newly developed area and currently is alone - no other services or businesses near by. The nice breakfast buffet is "available," not included. The shuttle service has limits, so make sure your flights work. I found out about the shuttle limitations in an email after I made my non-refundable reservation. Luckily, my times worked. No reservations to the airport, so you need to get a first come/first serve shuttle ticket after the previous shuttle has left."

"I rarely write negative reviews, but our recent stay at this Madrid hotel was so horrendous that I feel obligated to warn others. Calling our room a "deathtrap" is honestly an understatement. Here is a breakdown of our nightmare experience: • Unlivable Conditions: They crammed four of us into a shockingly tiny 100-square-foot room. To make matters worse, there was absolutely no working HVAC. With four bodies in such a small space and zero air circulation, the room was genuinely suffocating. • Dismissive Service: Desperate for some air, we went down to the front desk to ask why the climate control wasn't working. Instead of an apology, a fan, or a room change, the staff was entirely unhelpful. Their grand solution? "Just open the window." • The Final Insult: The window they pointed to opened directly over a main street that is deafeningly loud 24/7. When we pointed out that the constant traffic and street noise would make sleep impossible, the front desk actually handed us cheap foam earplugs so we could "keep the window open." Between the suffocating heat, the claustrophobic quarters, and the sheer audacity of the staff offering earplugs instead of basic ventilation, this was easily one of the worst hotel experiences I've ever had. Do yourself a favor and book literally anywhere else in Madrid."