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"Lovely hotel great ocean views. Excellent food. Saw lots of animals and birds in grounds. Staff were very cheerful and professional"

"We had an amazing stay at Shana Hotel and truly enjoyed every moment. The location was beautiful, the atmosphere was relaxing, and the entire property was very clean and well cared for. The staff went above and beyond to make us feel welcome and comfortable during our stay. Their kindness and attention to detail made a big difference. The rooms were spacious and everything from the food to the amenities exceeded our expectations."

"There really is nothing to fault. What an incredible stay. Perfect location. Easy to walk to the beach and local restaurants, supermarket etc. Staff were just delightful esp on reception and in Anaconda, made such a fuss over my son for his birthday. Room was huge and the view, well just to die for, (B2) never had such a large balcony, it was amazing. I did question this hotel before I booked as there was some mixed reviews and the pictures were dated, I am so glad we did, it exceeded all...

"The hotel is absolutely gorgeous. The staff is possibly the friendliest, most helpful staff I've ever come across. From the incredible views of the ocean from every angle of the hotel to the dining experience this hotel is 5 stars across the board."

"The staff was very friendly and helpful, also our room had a beautiful view. I highly recommend this property. "

"Beautifully landscaped, very comfortable, great breakfast, outstanding staff"

"As soon as you enter, the entire hotel blows your mind away. It is stunning and gives you a tropical island feel. The room itself gives a relaxing atmosphere."

"O hotel é muito bem cuidado, a equipe de funcionários super bem treinada e prestativa. Piscina, banheiros, toalhas, tudo perfeito. Ficamos na suíte WOW e durante a noite achamos um pouco mal iluminada, mas durante o dia a iluminação natural é espetacular."

"Excellent stay and beautiful sunsets. Highly recommend."

"Beautiful accommodation with a wonderful view. We saw many animals, including two kinds of monkeys and toucans. He had a very nice room with a view, and the staff were very friendly. Great breakfast in the morning."

"Great staff, very helpful and outgoing. Good amenities, pools were kept clean and shuttle service around the property was quick and clean as well. Overall great experience at a great location."

"Spectacular hotel and staff. Five stars across the board. Beautiful rooms, great view, staff immediately available, good food, animals everywhere…. One of our best trips we have ever gone on due to the hotel and service."

"No staff in site anywhere after check in and you hadcto get towel for pool at front desk. Restaurant bar disgusting, foul smell off and on when sitting at bar, stale wine, no alcohol at bar looked clised for good, matress disgusting in room, front desk rude... breakfast good and Justin ( delivered breakfast) and Roy amazing ( pool bartender) when they finally had one the day i checked out"

"Great stay! The AC worked perfectly, and the staff was super helpful with travel tips and bookings. I loved the fresh breakfasts (especially the banana pancakes). With three beautiful pools and local wildlife right on your doorstep, the morning atmosphere here is unbeatable."

"Todo muy lindo y el estacionamiento muy accesible, el único detalle es que la coladera olia mucho a caño "

"Mejorar el mantenimiento del hotel, ya que la habitación que me tocó estaba sucia, y olía a humedad. El hotel es bonito pero falta más limpieza."

"Professional staff that were always trying to help us. Very clean."

"Close to the beach"

"We loved our stay here! The room had a beautiful view of the ocean and the bed was very comfortable. The fresh fruit at breakfast was outstanding and they really accommodate any requests well. The staff are so friendly and attentive. The pool overlooking the bay was perfectly cool and a great way to unwind in the hot afternoons. The view is stunning. The tile edging on the pool needs some maintenance but that did not take away from our enjoyment. We'd highly recommend this place!"