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"Our stay at the Hotel was fantastic. The weather was great, the staff amazing, and the property immaculate. Our first time to Costa Rica, and we took advantage of the beach access at the resort. We went with friends, and the ladies enjoyed the snorkeling right from the beach area. The restaurants were good. Our favorite was the Oriental. By day three, the staff reconized us, went out of the way to treat us well, such as having coffee poured and ready for us by the time we sat at our table for breakfast each day. The bar service was good. I do miss having poolside service. Our room was comfortable. In building number 1, which was central to everywhere. At anytime, you could have the shuttle take you anywhere on the resort. I must call out a few staff for being excellent to our group. Thomas (The Omelette guru) was charming, and very engaging. He'd hi-5 us every day. Jill, Kimberly, and Noesti (sp?) always smiled, and made us feel like royalty. Finally, a big thank-you to Sandra at the reservations desk, she was so friendly, kind, and accomodating. Even on short notice when a member of our group had to cancel. Our only small complaint was with housekeeping, and it may been more of a communication mixup, but we had a couple of days, where there was nothing done to our room, despite asking them (in person) to do so. Carlos, David, and the wonderful Henrique (Manager) made our dinners so memorable. We are already discussing booking for next January. Cheers!"

"Room spotless Staff pleasant "

"Staff were amazing; place was great. Food was wonderful. We had a really small room but it was air conditioned which was much needed. Pool was awesome and only 82 feet from the beach. Hotel had lots of activities too which was cool. Thank you!"

"The room was clean and beautiful. The staff is AMAZING!!! Vans shuttle you around and they make everything so easy, fun and relaxing! Nelson and Ahmed were two of our favorites who went above and beyond! Our entire experience was top notch at Secrets! Thanks everyone!!!!"

"Staffing for the rooms and the general area was excellent. Response to requests were excellent. The gardens were a pleasure."