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"The best experience"

"My room looked as if it was built in the 1800’s as the fixtures were rusty, the water barely came out of the shower, my beverages were not stocked, the food at the restaurants was terrible, it was my birthday and it was horrid. No good vegetarian selections for food. Sports bar food had bugs flying all Over it so did the buffet so I barely ate."

"My wife and I booked this trip for our son and his new bride for their honeymoon. They had a great trip and loved the resort. The said the staff treated them exceptionally well. Loved the food and accommodations. They went on three excursions; sunset cruise, volcano hike and jungle adventure. Loved all three. The resort quiet, peaceful and relaxing."

"My wife & I traveled to Condovac last week 6/13/26 for a 1 week stay. We arrived a little after 3 pm, we were hungry & tired, we asked if we could get some lunch, they said we could get a snack at the restaurant, it was a hot dog. We checked into our room (romantic suite) with mini a bar. There was a 24 oz beer in the fridge with a couple of waters, the AC was barley running & I could not get the safe open to secure our passports ect. I walked up to the reception desk (no phones in the...

"Great service and food. They really take care of you at this resort."

"The location was perfect. The staff were wonderful. Good food,good drinks,good times. Will definitely return back. Thank you for a wonderful experience."

"Alejandro and Yucsan are the reason I would return to this Waldorf property. Extremely helpful and clearly passionate about their jobs. I’m self employed so I know first hand how difficult it is to find staff of this caliber. Wonderful experience thanks to truly wonderful people."

"DO NOT STAY HERE Our stay was booked from June 3rd to June 10th, and the problems started almost immediately. What should have been a relaxing anniversary trip turned into a week of complaints, room changes, and unresolved maintenance issues. On June 3rd, we checked into our room and never even had the chance to fully unpack. Within hours, we found cockroaches, bugs, and spiders throughout the room. The lights were not functioning properly, and the refrigerator did not work. This was our first...

"Beautiful room, very friendly staff and the food at the restaurant was delicious."

"Amazing property, such helpful and hospitable staff and the breakfast and food (two dinners we at the restaurant) was excellent! Just a 5 min walk to the beautiful beach. Very relaxing stay!"

"The window in the room is frosted which IMO is absurd, especially in a place as beautiful as CR. I asked for a different room and was told all the rooms have just one window that is completely frosted. I don't mind a small room, but a small room without an actual window isn't tolerable for me. I asked for a refund and was told no, so I said I would post this bad review. They responded with a sarcastic, "Thanks". I found a much, much better place to stay even though I had to pay their bill. This...

"Staff was amazi"

"The workers were great, friendly and helpful. The room was incredibly small, we had the room with two twin beds. The space between the beds was about a foot. Two people could not stand in that space. Incredibly difficult for two people to maneuver around in."

"Best hotel stay ever.."

"Staff was absolutely amazing! The restaurant located in this resort is phenomenal. It really was a treat for us to stay here."

"The people were so nice and accommodating. Large room and only a 1 min walk to the beach. They have free parking, good air conditioning and good food. We came for 1 day but stayed 4 we liked it so much"

"Very happy with our stay, very affordable accommodation very close to the beach with a nice breakfast in the morning and the staff were lovely to deal with. I would highly recommend."

"The bed was not good as it is very soft and older. Rest all is well, kitchen has no salt etc so you need to buy all from scratch to cook but they have all utensils."