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"This is not so much about the hotel. It is about the fact that you Expedia book the worst rooms possible and your price, as well as room selection are deceiving. This is now the second time I book a room and as soon as I get to the hotel, I find out that the room is in the worst location of the hotel and the absolute lower end when it comes to updated rooms/amenities."

"Location and price was great!"

"Restaurants are excellent!"

"Good"

"We came back to our hotel room expecting it to have been serviced, only to find that no clean towels or fresh sheets had been provided. On top of that, the garbage was literally overflowing to the point where we had to add an extra garbage bag ourselves. This was extremely disappointing and simply not acceptable, especially considering the amount of money we paid for our stay. Basic housekeeping and cleanliness should be expected at this price point. Unfortunately, it felt as though nothing had...

"Hotel was tired looking. In desperate need of a facelift and very overpriced."

"Recomendación al 100 el lugar la localización, limpieza , servicio , es un poco caro pero lo bueno se paga"

"k"

"Very good"

"For the price, I expected a much better experience. Felt like the entire hotel needed a deep clean."

"Todo perfecto nos gustó mucho"

"This is the hotel I stay every time I visit Niagara Falls and I enjoy and appreciate it all..I love it"

"My daughter and I stayed in late August. Our room was very nice but also very small. Despite that, the convenience of being right downtown was worth it. My main complaint was that when we arrived someone helped us with our luggage but when we left, there was no assistance and my daughter and I had to carry 50lb suitcases plus carry on’s down the stairs as there is no ramp to street level. This would be difficult to do for anyone and I was certainly not impressed and therefore will not likely...

"Great"