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"Comfortable accommodation. Pleasant staff. Breakfast was good. Room was not worth the price. Very small. One queen. Not a lot of room to walk around. Sink was kind of yellow. Vanity showed wear. Had to ask for extra pillows and blanket. Vanity amenities just a little soap and some body lotion."

"Very Disappointing Booking Experience Through Expedia I booked a same-day stay at The Oakes Hotel in Niagara Falls through Expedia. When we arrived to check in, we were informed that the hotel was having maintenance issues and that our reservation had been moved to the Hilton. We were specifically told that parking would be included. Unfortunately, when we arrived at the Hilton, they seemed to know very little about the arrangement, and parking was definitely NOT included. We were told we...

"I love the friendly staff"

"Amazing overall experience"

"Staff are terrible to deal with but the pools are worth it"

"I liked how everything was so convenient and you literally had to leave the property if you didn't want to, only to shop. Breakfast was there, Casino and Restaurant. The staff was very accommodating, especially the breakfast staff and a little old lady working there was so so nice to me. I will stay there again, my home away from home."

"The parking is a problem here. There are no in/out privileges. Each time you go in and out, it’s $30. Not like other hotels where you pay a fee for 24 hours, with no limit on entries/exits."

"Hotel is dated and is in need of a refresh. They also charge for Wifi which is ridiculous. Go with Hyatt next door to be not annoyed."

"We liked the themed bedrooms for the kids. It was family friendly and the staff were helpful!"

"Amazing stay and can’t wait to be back!"

"滝が見えない側ね部屋でしたが、窓が大きくて開放感がありました。目立つタワーなので、ナイヤガラの広告パンフレットを見るたびに、「あのタワーに泊まった」という思い出になると思います。"