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"When I checked in I was disappointed about the rooms cleanliness. The floors were sandy, shower had mould and the sheets a giant stain. The hotel was fully booked so I couldn’t swap rooms. Instead they offered a full clean. Which didn’t address any of the issues. Very disappointing. While the rooms have been renovated, they are already showing lots of wear. The facilities also are mixed. Pools are plentiful with always chairs free. Breakfast was fine. Elevators take forever, always super hot...

"Traveled with my daughter and we LOVED our stay!"

"الفندق ولا اروع لكن أيضاً الخلل في موقع هوتيلز ولم يحلوا المشكلة مع اني قمت بالاتصال بهم وخسرت ما يقارب ٧٠٠ ريال على المكالمات ولم يتم تعويضي"

"What a wonderful property! The staff were super accommodating and the attention to detail in the rooms were incredible. Would definitely recommend staying here. Make sure to eat at the sea club here!"

"This is a beautiful and huge hotel. Very clean and airy. The grounds are pristine and well maintained. The lobby is huge and so many spots to sit and relax. The bars and restaurant is spacious. The breakfast is big and so much choice, well stocked with meats, cheeses, breads, cereals, juices, etc. , I particularly liked the omelette person making you a custom fresh omelette every morning. Our stay was great, the hotel has many indoor and outdoor pools, a spa, wellness options. It’s a great...

"I’m not sure how this hotel obtained a 5 star. Maybe because of the location. I traveled a lot and most time I stayed in a 5 star and I can assure you there is nothing about this hotel that makes it a 5 star. I give it a 4 at most because of the location."

"Amazing location, staff was extremely helpful and quick with our questions / requests. Would 1000/10 stay again"

"Un luogo bellissimo, molto curato in tutti gli aspetti. Personale molto cortese, vista mozzafiato, colazione molto ricca."

"L’hôtel est idéalement situé et offre une vue splendide sur la baie de Cala Esmeralda. Les trois piscines et le spa créent un véritable cocon de détente où l’on se ressource avec plaisir. Le petit-déjeuner est généreux et varié, et le dîner, lui, rivalise avec les meilleures tables. L’équipe, toujours professionnelle et souriante, contribue largement à rendre le séjour encore plus agréable. Je recommande cet établissement sans hésitation pour de belles vacances placées sous le signe du repos et...

"The hotel is very well maintained and exceptionally clean. My room was comfortable and nicely kept, although it was a little on the small side and we had 2 single beds attached The gym was amazing and very well equipped, and the pool was perfect for relaxing after a day of exploring Mallorca. Parking is available on the street, but we were always able to find a spot relatively close to the hotel, which was very convenient. The only area that could be improved is the breakfast. I found it a...

"Starting with hotel in general , its 4 star and lives up to 4 star. Clean, well maintained, polite and professional staff. Great food! breakfast lunch and dinner buffets are excellent. If you like cake you will love this hotel :-) Very close the beach and the town centre. Car rental place right next door very convenient. The only downside was the standard of the room cleaners. With a 4 star hotel the expectation for a room clean is high, floors mopped,hoovering, dusting. we found we had to ask...

"Good location. Decent breakfast."

"The hotel was fab.. friendly staff and very helpful. Room was great.. would stay here again"