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"I had a very disappointing stay at this hotel. The room had no hot water, which made it impossible to shower comfortably. Even more concerning, the sliding balcony door would not lock, creating a serious safety and security issue. I did not feel safe staying in the room knowing that the balcony door could not be secured. For the price paid, basic necessities like hot water and a properly functioning lock should not be an issue. This experience caused unnecessary stress and greatly affected my...

"Near the eatery area in Puerto Nuevo. Walking distance"

"The staff was friendly. The suite is pretty dark with not much natural lighting. Bathrooms can get humid without any A/C in the room. We stayed during the México and Korea word cup game and they had a big tv in the grass area for everyone to watch, they had food and drink specials so that was fun. Food is were it lacks for me. Breakfasts were inconsistent. One day they food tasted old and the other it tasted fresh. Can’t speak on dinners since we ate outside of the hotel."

"Staff"

"Location"

"Todo estuvo excelente, quizá el desayuno lo pueden mejorar."

"Muy bien servicios, el lugar cuenta con todo lo que necesitas. Hay restaurante, bar alberca, acceso a la playa. Y todas las amenidades en la habitación."

"Great stay strongly recommended it"

"Great place to stay, convenient for all our needs. Staff is great."

"No me gustó que no hay variedad para el desayuno."

"Great stay and staff."

"Clean, friendly, had the whole family felt safe."

"Nice"

"Excelente ubicación, el personal todo el tiempo fue muy amable y servicial además de que siempre estaba ayudando en cualquier situación Tan es así que lo reservamos una vez más. Nos ayudaron tanto para guardar nuestro equipaje en el check out y para guardarlo antes del check in. Sin duda lo recomendaría y me volvería a hospedar"

"La ubicación"

"Todo bien solo 2 detalles ya van 2 ocaciones que no me hacen aseo y el muchacho güero alto de recepción es muy mal encarado nada amable a comparación de los demás empleados"

"Excelente atención a cliente, habitaciones liimpias, espaciosas y con hermosa vista, camas muy cómodas"

"Location and cleanliness"

"The room smelled like humid no AC very old rooms and too plan. The elevator was not working at all"

"Very nice place"