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"Check in and check out was easy. Staff were polite and friendly. The pool was unique and enjoyed using it. The bedroom has very poor lighting. The bedroom doesn’t have it’s own light, just 2-3 lamps in the room. The bathroom also has poor lighting. It had a lamp to the left side of the mirror but not the right so the lighting isn’t even when you’re looking into the mirror doing something like makeup or shaving. For the toilet we had to flush it down and then hold the handle up or else it...

"Perhaps include breakfast option as complementary would help"

"Property was very clean and well equipped for our stay , staff was super friendly and helpful ! Parking right infront of your house is very convenient , perfect cute little getaway"

"Clean and the staff were helpful"

"Beautiful property."

"Nice stay!"

"The hotel room was dirty, dusty and the customer service was poor."

"Great location in Lake Louise. The restaurant and swimming pool are good. The rooms are a bit dated and may use some upgrade. Overall good hotel."

"Wow wow, what a beautiful hotel. We had everything we needed. Everything was clean, hot tubs were magnificient, beautiful views. Really enjoyed the complimentary bus passes to get around."

"Amazing views, staff, restaurants!! Loved Alex and Gina as guides! Bundle bar is best cocktail bar I’ve ever experienced at a resort! We’ll be back!"

"The place is ok, just i feel liek"

"Very nice for the price and close to everything. Loved my stay"

"The walls are super thin. I could hear the alarms going off across the hall and was startled everytime someone opened a door beside us"

"Room was clean, pool was good, staff were helpful and courteous. We've come before and will continue to come again."

"It was a really good stay. But during my time there, the loca5ions was undergoing significant renovations. This didn't detract from the stay significantly but meant there was an occasional moment where you came out an elevator to be greated to a workman up some step ladders. It also meant the room was dustier than normal. However, the hotel compensated for this by giving me complimentary access to the breakfast buffet. The staff were also great and incredibly efficient. Likewise the main...

"This is a good property to stay at on Canmore that's a decent value. You check in online and they give you a code for my keypad, which I think is a good idea. You basically don't interact with any staff there, although there's one person at the front all the time. I never interacted with the front desk person, but I didn't have a need to. The rooms were clean and a good size. They have a fridge in there. I didn't like the way the bathroom is laid out, but it was clean. They had the basic...

"Amazing views, great rooms and accommodations"

"Staff are very friendly and helpful. Rooms large, comfortable beds and very clean. In the West Edmonton Mall with lots of food options. Only downside is no USB option for charging phones and plugs are beside the bed near floor."

"Great pool and facilities!! Breakfast was good...would defenitely stay again!"