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"Gd"

"5 stars services will check in again in the future ! "

"Property was clean and tidy. Staff were pleasant and helpful. There was no laundry area you has to go to laundromat in town. I would expect a place of their size to have a laundry so guests can launder clothes."

"It was pretty good"

"Decent place to stay in Banff"

"Clean room, friendly staff and breakfast was good."

"great place"

"Great location, very clean, comfortable hotel. Amazing overall service, including front desk personnel and restaurant staff. Definitely looking forward to stay here again."

"Beautiful location. Hoyle has all been recently updated rooms were great. Staff super friendly. "

"Breakfast was very good - far better than a normal continental breakfast offered by other hotels. "

"Nice clean, renovated room. Location is main reason to stay here. Can’t think of a more central spot that’s close to the river and everything that you need. "

"Hot tubs dated. Expensive. Resort fee "

"We had a lovely time celebrating our 5 year anniversary. The pool and hot tub were very well maintained and even though the parkade was under repair there was a great arrangement in place for us to be shuttled to the parking lot a short distance away...though we mainly walked the 5 minutes instead since weather was so good."

"Love the outdoor hot tubs/pool!!!!!"

"Great facility, rooms are clean, staff is great and the views are amazing. "

"Beautiful hotel and kind staff, I had a suite room with a loft and jet tub. It was a beautiful room. The only issue was the upstairs windows would not open, did not have curtains, and the room did not have A/C. It was +20 outside and the upstairs/bedroom area was at least 7 degrees hotter. I can't sleep easily when it's above 20c, at home I usually prefer 18c. I had paid a lot of money for this room, I was surprised that it wouldn't have been set up better, for personal comfort. I am not someone...

"staff were very pleasant , provided doggie bowls and bed for our pet to use as well gave him a toy to chew and keep. breakfast buffet had a great selection of food eggs potatos bacon bagels cereal , everything was fresh and delicious and woukd recommend "

"Clean, comfortable, enjoyed the fire place. "

"Pool was not available to guests of guests. Was planning on visiting relatives while having a swim with kids, and was not apparent that this isn’t allowed on Expedia."

"Parking was close for people with accessibility issues. "