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"Room was simple but had everything we needed for a night! Microwave, toaster, fridge, kitchen, and tv! Room was clean, smelled a bit like smoke but wasn’t terrible. Bathroom was small but had a shower with shampoo /wash inside as well if you didn’t bring any! Friendly staff, easy to check in and out, parking was right by the cabin as well!"

"We arrived at 7 PM to check in for the family suites that was booked. When we inquired about the pool, we were told that the hotel charges additional fees for pool usage for hotel guests, which I have never heard of in my life charging extra to hotel guest for pool usage. Then when we headed up to our room, we found the room we were given, had not been cleaned all bed linens were dirty and used and huge pile of garbage left in the room. When I returned downstairs to complain about our dirty room...

"Sauna wasn’t working during our stay and no mini fridge in room. Everything else was lovely."

"屋外プールは、暖かくて快適でした。 M１階のメインレストランの夕食は、塩辛くておいしくありませんでした。サービスも行き届いておらず、不満足でした。 在室中に停電がありました。 古いホテルなので、あちこちに細かい不備があります。 バスタブはありません。シャワーのみです。 ネームバリューはありますが、１室１泊２５万円は、割高に感じました。"

"Our bathroom had many problems. Shower didn't work properly, toilet seat was broken, leak under the sink. Also, you are only permitted 1 hour on the watersides at peak times - 6-10pm, which was not great, as that is the time that most people want to go with young kids. The buffet breakfast was not great either, things tasted not fresh, and coffee and tea are Not included. The lunch buffet was great though."

"Surely recommend"

"Amazing hotel"

"Clean room, comfortable bed and reasonably priced"

"As other reviews stated the restaurant lounge area service is terrible. Very slow, very very slow. Rooms were great loved the decor. Spa was sensational, including the spa cafe. Would stay again but would not eat in the hotel restaurant."

"Very cool experience w the themed rooms"

"Tout était absolument parfait au Banff Park Lodge: sa localisation, l'ensemble de l'hôtel, sa restauration, sa piscine, son hammam, l'amabilité et la compétence de ses réceptionnistes. Un seul bémol, des travaux dans une rue voisine. Un seul souhait: y retourner au plus vite"

"small room. no usb outlet to charge phone / gadgets - make sure you bring charger with enough ports"