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"The staff were all great - they were patient and helpful anytime we had to talk to them about issues. But, the hotel is getting older with decor falling off walls and roofs peeling, and rooms are not sound proof at all - which is where helpful staff were great as they responded to 2 am noise issues quickly and professionally, turning a noise issue into a wellness check (which was the right call) for the arguing in the next room."

"No restaurant for lunch."

"Room was subpar. Looks completely different than the photos so please be prepared for that when booking especially if you don’t upgrade your room. We found stains on our towels. Every set had a new stain. Even though they were small it was still gross. Bathroom has water damage and the shower head is old and crusty. Overall a fine room to stay in when just used for sleeping but when spending 300$ plus for each night you would hope it was what they showed in the pictures. Will not be returning. "

"Clean and cheap. Older property but well worth the price."

"Hot tub was excellent with beautiful rooms. The interior of our room is super nice and clean. "

"Was surprised by the music charge"

"Staff were exceptionally friendly and helpful. Historic "castle" was beautiful!"

"Great location, very clean, comfortable hotel. Amazing overall service, including front desk personnel and restaurant staff. Definitely looking forward to stay here again."

"Room was clean, indoor parking is great"

"Breakfast was very good - far better than a normal continental breakfast offered by other hotels. "

"Nice clean, renovated room. Location is main reason to stay here. Can’t think of a more central spot that’s close to the river and everything that you need. "

"Very nice place would stay there again"

"We had a lovely time celebrating our 5 year anniversary. The pool and hot tub were very well maintained and even though the parkade was under repair there was a great arrangement in place for us to be shuttled to the parking lot a short distance away...though we mainly walked the 5 minutes instead since weather was so good."

"Hot tub and sauna were amazing. Good location in town close to everything except the train lines which ran a lot. We are light sleepers so this was a shock to our system. Bed was too firm but this is a personal preference. Great shower area and overall great customer service."

"Great facility, rooms are clean, staff is great and the views are amazing. "

"The room are gorgeous and very clean and they have the best shampoo, conditioner and body wash I’ve ever used. All hand made with natural ingredients made in the Rocky Mountains. Highly recommend."

"Continental breakfast was good. Room was clean and the staff was very friendly and helpful."

"Clean room and nice staff"

"Went there for the swimming pool and it was great. The facilities all around is due for an upgrade but was well maintained. The queen beds in the room looked to be upgraded so the sleep was comfortable. Staff was well-mannered and helpful. Priced at a good value and would stay again in the future"

"Rooms were spacious and comfortable . Floors could be cleaner."