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"The room was spacious with nice view of Mayon volcano. The water pressure and hot water supply in bathroom area left something to be desired. Rooms in general could use updating. Breakfast buffet options were good but found a insect inside one of the juices. Staff were not as friendly as what I am used to. In general, it was a good place to stay though in this non tourist town."

"Faucet needs some maintenance."

"Clean room , reasinable amenities"

"Staffs are very nice and helpful"

"Pros: Lovely staff, very kind and poligt and would do anything to help. If you are visiting to do the whale tour, it’s the best location! Terrace is lovely, directly to the beach. Negatives: I found a long woman hair on my pillow as soon as I checked in. The frogs barking at night wouldn’t allow us to sleep. The door has a glass towards the hallway, and the hallway has the lights on = The room was full of light at night. The hotel pictures do not represent the reality of the hotel....

"Très bon séjour dans un cadre exceptionnel et un personnel adorable… "

"Sent me to the building 1"

"The place is tucked away off the roads so it feels isolated and away from the hustle of the surrounding streets. The check in process was easy and the staff was amazing. We ate a few times at the hotel restaurant and it was excellent. The wifi is only available near the main area and not in the rooms, the kids took full advantage of the pools, both pool areas were well maintained. We rented one of the outside areas for a family gathering. Its not a "high end" resort but its comfortable and the...

"The room was sufficient, but the bathroom definitely needed to be reworked. There is no hot running water. There is no real pressure for the shower. So I had to use the bucket and a kettle that was provided by the hotel to heat up my water so I wasn’t taking a cold bucket bath. There were also about a dozen ants inside the bathroom that I spotted. If anything, the bathroom can certainly be upgraded. The area around the property is very noisy with traffic. But if I would shut the bathroom window...

"The airconditioning system was leaking inside the room and flooded some areas in the room although when we called the staff’s attention, they have responded prompty "

"Accommodating staff even printing service. Delicious and sumptuous breakfast. Clean room. Highly recommended especially for seniors."

"Staff were so nice and courteous. Location is very convenient. Good food and reasonably priced at their restaurant."

"Great"

"Friendly people "

"Great Hotel. Staff attentive to guests. Wonderful Xmas Buffet."

"The room bathroom and cabinets needed major renovation. It looks the same way from when I went in 2018. There were small cockroaches that came out when I was in the shower and around the sink. The towel rack was about to fall and hit me in the shower as well. Overall the breakfast was the only thing that was good with our stay. "