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"The low rating on the Staff is not for the Front Desk Staff. They were very polite and helpful. This issue was the cleaning staff tapping a card on the door ealry in the morning even though the "Do Not Disturbe" sign was on the door. They did this several timdes during my stay. The beds were comfortable, but the rooms are a little tired. "

"Kind staff, great breakfast, clean rooms"

"Great hotel!"

"My rooms heater was knocking and making a terrible noise for hours. Maintenance man had to come twice. "

"Loved this location all front desk staff was so kind and helpful "

"C"

"It was a clean bed to sleep in for an unexpected flight delay with an airport shuttle."

"We stay here often. Staff is great. Hotels and the property don’t seem to jive great so we’ll have to book direct through them now. They were going to charge us to extend our reservation "

"Loved my stay for a work trip downtown.. had everything I needed.. great clean room, great espresso and quick breakfast in the lobby - can’t forget the amazing staff. Thank you ! "