Guests start their day with a hearty breakfast buffet while attentive staff handle the details, leaving time to relax on the scenic terrace in historic Cusco.
Located in the heart of Cusco Historic Center, Hoteles Casa Real welcomes travelers with amenities like a breakfast buffet and free in-room WiFi. The helpful staff assists with tour tickets and dry cleaning, while the terrace offers a peaceful spot to unwind after exploring.
Cusco is home to Hoteles Casa Real. Centro de Textiles and Quechua Museum are cultural highlights, and some of the area's attractions include Museo de Historia Natural and Planetarium Cusco. Looking to enjoy an event or a game while in town? See what's happening at Garcilaso de la Vega Stadium or Action Valley. Visit our Cusco travel guide
Av. Garcilaso N° 218, Cusco, 8002
What's nearby
Coricancha
7 min walk - 0.6 km
Plaza de Armas
12 min walk - 1.0 km
Cusco Cathedral
12 min walk - 1.0 km
San Blas Church
12 min walk - 1.0 km
San Pedro Market
15 min walk - 1.3 km
Getting around
Cusco Wanchaq Station
4 min walk
Alejandro Velasco Astete Intl. Airport (CUZ)
13 min drive
Restaurants
La Quinta Comida Peruana
4 min walk
PizzAventura
2 min walk
Pizzeria La Nostra
4 min walk
Don Esteban & Don Pancho
3 min walk
La Cusqueñita
2 min walk
About this property
Hoteles Casa Real
Hotel near Plaza de Armas
Close to San Pedro Market, Hoteles Casa Real provides a free breakfast buffet, a free roundtrip airport shuttle, and a terrace. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services.
You'll also enjoy perks such as:
Smoke-free premises, a 24-hour front desk, and luggage storage
Tour/ticket assistance and concierge services
Room features
All guestrooms at Hoteles Casa Real include comforts such as free WiFi and safes.
Free buffet breakfast available daily 6:00 AM to 10:00 AM
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Terrace
Accessibility
No elevator
More
5 floors
Built in 2012
Smoking not allowed
Room amenities
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
Food and drink
Limited room service
More
Iron/ironing board on request
Safe
Policies
Check-in
Check-in time starts at 11:00 AM
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Property Registration Number 20600983556
We should mention
This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
No pets and no service animals are allowed at this property
Property is also known as
Hoteles Casa Real Hotel Cusco
Hoteles Casa Real Hotel
Hoteles Casa Real Cusco
Frequently asked questions
Is Hoteles Casa Real pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Hoteles Casa Real doesn't offer parking.
What time is check-in at Hoteles Casa Real?
Check-in begins at 11:00 AM.
What time is check-out at Hoteles Casa Real?
Check-out is at 10 AM.
Does Hoteles Casa Real provide a shuttle to the airport?
Yes, there's a free airport shuttle that runs on request.
Where is Hoteles Casa Real located?
Situated in Cusco, this hotel is within a 15-minute walk of Wanchaq Market and Plaza de Armas. Orellana Pumaqchupan Park and Centro de Textiles are also within 5 minutes. Cusco Wanchaq Station is only a 4-minute walk and San Pedro Station is 17 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hoteles Casa Real Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Very plain basic hotel that's kind of hard to find.. only a single door along a busy street, but it leads down a hallway to a surprisingly nice little hotel. My bus (coming back from Machu Picchu) was running late so I called to tell them it would be shortly after midnight before I arrived and they said no problem they'd be there waiting on me and thanks for calling! Room is very basic but exceptionally clean. Shower had good hot water and plenty of fresh towels. My only complaint is the walls were quite thin making it difficult to sleep once people were up and about elsewhere in the hotel. Overall I booked the hotel based on Expedia reviews and just taking a chance and it worked out quite well!. Definite recommend.
Lo que no nos gusto del hotel fue la limpieza de las habitaciones las sabanas estaban sucias. El primer día pedimos que nos cambiaran las sábanas porque están sucias hasta manchas de sangre tenia y estaban amarillas. En las imágenes de internet ponen algo bonito y llega uno se encuentra con algo totalmente diferente. Además un día le revisaron a mi esposa la maleta, lo evidenciamos porque le dejaron los cosméticos por fuera de la maleta.
Very clean room and bathroom, warm, comfortable beds and pleasant staff. The property was near the town center within easy walking distance and a nice breakfast was available. They also had an affordable laundry service.
Esta cerca del centro, el personal fue atento y agradable en recepción y desayuno fueron amables y fue bueno en calidad, lo que no me gusto es que falta limpieza en la habitación y no tiene ascensor el cuarto piso se escuchan las tuberías toda la noche y eso molesta
El desayuno es espectacular!! La cama es súper cómoda, la limpieza es buena.
En mi habitación la señal del celular no era buena.
Me otorgaron un calentador, mi habitación se mantuvo cálida toda mi estadía.
Regresare
Great breakfast with a view of Cusco from 5th floor, room was simple, comfortable and quiet (except for a a guest who decided to roll their luggage down the tiled hallway floor at 3am!!). Our room was tiled, so pack your slippers or warm socks if you get cold feet!
15min drive to airport (taxi included in our room price), friendly and helpful bilingual staff. 15min walking distance to main square of Cusco.
Expedia listing said there was a bathtub, however we did not have one in our room on the third floor. Shower pressure not great and the wifi cut in and out - I was able to access on my android, however my partner could not accces on his iphone.
Stayed here on the first night of two separate visits to this hotel. Is a no-frills hotel with good service - see my other review. Both nights were consistent with each other and I would recommend this place again. One more point is there is no lift and breakfast is served on the 5th floor. This said, if you are visiting Cusco and travelling through the Sacred Valley, five flights of stairs should not scare you off from this place!
Stayed at this hotel two separate nights at the start and end of a trip through the Sacred Valley. The hotel is no-frills, clean with comfortable beds. It is located within a 10 minute walk to the train station which was great for the early morning Peru Rail train. Also, for a no-frills hotel the buffet breakfast was terrific, with good start & finish times and four options from a menu as well. At time of my stay there was free shuttle to the airport which was a nice touch as well.
Karl
Stayed 1 night in Jan 2018
6/10 Okay
Buck, North Carolina
12 January 2018
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
More of Hostel than a Hotel
Casa Real is more of a upscale hostel than a hotel. If you come prepared for that it is pretty nice, and the staff are very helpful. There is no longer an entry facade for this "Hotel" Entry is through a steel exterior door and interior security gate down what appears to have been a service entry to the basement. It is directly behind a bus stop on a busy street. It has no curb appeal.
The website for this hotel showed nice rooms and they were nice. Mattresses a little thin/firm but nice and overall very clean. The website also showed a restaurant which is no longer there (torn down to make more rooms). Hotel has no elevator. We were on the fourth floor. Elevation at Cuzco is enough that oxygen is available in the lobby so climbing stairs with luggage is a challenge. Hotel is convenient to the central part of town, but that also meant that there was significant street noise until about 2 A.M.
The staff was very helpful and pleasant.
Buck
Stayed 2 nights in Dec 2017
4/10 Poor
Albert, Washington, DC
26 December 2017
Disliked: Staff & service
Clean, but issues with check-in, billing, staff
When we checked in, they gave us a bad exchange rate, but we didn't complain because they didn't charge us for the extra person in the room.
After we put our luggage away and were ready to set out to enjoy the city, they hotel administrator (his title), told us they had accidentally checked us into the wrong room. OK, mistakes happen. When they moved us to the new room, there was already luggage in that room. Finally they moved us into a room that seemed to actually be vacant, but left one of our suitcases in the first-occupied room. When we complained and asked for some consideration on the room fee in because of the inconvenience and waste of time, the administrator immediately became defensive and denied any responsibility, blaming the bell-person for grabbing the wrong key. Clearly this was not true, because in the overly-long check in process, it was the administrator's assistant who assigned the room and gave the key to us. At that point, the administrator's assistant joined the conversation in a very rude manor. Rather than continue, we told them we would let the on-line community know what happened, The administrator told us that that is our right.
Later when we returned for the evening, they let us know they had made a billing mistake by not charging for the extra person. They told us they would not add that charge, but would renege on their promise to taxi us to the airport the next morning. (We had already paid for two taxi rides).
Todo estuvo súper bien hasta que en mi última noche de reserva de regreso de Machu Picchu me dieron la habitacion equivocada y no hubo modo de solucionar el error cometido por la recepcionista
A equipe foi muito atenciosa e sempre esteve à disposição para ajudar com qualquer coisa. O quarto em que ficamos era amplo e confortável. O café da manhã era saboroso, provavelmente o mais variado que encontramos nos hotéis em que ficamos no Peru. O hotel oferece chá de coca e água aos hóspedes, além de contar com cilindro de oxigênio. Excelente opção para ficar em Cusco, com ótimo custo-benefício. A única ressalva relevante é que o hotel tem quatro andares, mas não tem elevador, o que pode provocar dificuldades a algumas pessoas, embora a equipe prontamente auxilie com as bagagens.
A equipe foi muito atenciosa e sempre esteve à disposição para ajudar com qualquer coisa. O quarto em que ficamos era amplo e confortável. O café da manhã era saboroso, provavelmente o mais variado que encontramos nos hotéis em que ficamos no Peru. O hotel oferece chá de coca e água aos hóspedes, além de contar com cilindro de oxigênio. Excelente opção para ficar em Cusco, com ótimo custo-benefício. A única ressalva relevante é que o hotel tem quatro andares, mas não tem elevador, o que pode provocar dificuldades a algumas pessoas, embora a equipe prontamente auxilie com as bagagens.
Perfect hotel. Aardig personeel, bagageopslagservice (voor als je bijvoorbeeld naar Machu Picchu gaat). Taxi service. Warm water. Grote kamers, fijne bedden. Heel uitgebreid ontbijt!