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Aleros Hotel Boutique

3.0 star property
Downtown Cuenca's boutique hotel offers continental breakfast, a vibrant art gallery, and a café where travelers can soak up local culture with attentive service

Choose dates to view prices

Aleros Hotel Boutique in Downtown Cuenca offers a warm atmosphere. Guests enjoy continental breakfast, an on-site art gallery, and a relaxing café. The hotel provides WiFi and concierge services. Previous travelers consistently praise the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
The current price is AED 178
AED 178 total
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Single Room, 1 Double Bed

Down comforters, free WiFi, bed sheets

Executive Single Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Plasma TV
Separate bedroom
Down duvet
Rainfall showerhead
Private bathroom
Free bottled water
Cable channels
Wardrobe or closet
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Triple Room

Classic Triple Room | Down comforters, free WiFi, bed sheets

Classic Triple Room

Highlights

Plasma TV
Down duvet
Rainfall showerhead
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Pet friendly
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Bed OR 3 Twin Beds

View all photos for Classic Quadruple Room

Classic Quadruple Room | Down comforters, free WiFi, bed sheets

Classic Quadruple Room

Highlights

Plasma TV
Down duvet
Rainfall showerhead
Private bathroom
Free bottled water
Cable channels
Wardrobe or closet
Daily housekeeping
  • City view
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Large Twin Beds

View all photos for Family Room

Family Room | Down comforters, free WiFi, bed sheets

Family Room

Highlights

Plasma TV
Down duvet
Rainfall showerhead
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Pet friendly
  • City view
  • 30 sq m
  • Sleeps 7
  • 1 Queen Bed and 3 Twin Beds

View all photos for Comfort Double Room

Comfort Double Room | Down comforters, free WiFi, bed sheets

Comfort Double Room

Highlights

Plasma TV
Separate bedroom
Down duvet
Rainfall showerhead
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Room, 1 Bedroom

Down comforters, free WiFi, bed sheets

Comfort Room, 1 Bedroom

Highlights

Plasma TV
Separate bedroom
Down duvet
Rainfall showerhead
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Down comforters, free WiFi, bed sheets

Family Room

Highlights

Plasma TV
Separate bedroom
Down duvet
Rainfall showerhead
Private bathroom
Free bottled water
Cable channels
Wardrobe or closet
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 2 Twin Bunk Beds

View all photos for Family Room

Family Room | Down comforters, free WiFi, bed sheets

Family Room

Highlights

Plasma TV
Down duvet
Rainfall showerhead
Private bathroom
Free bottled water
Cable channels
Wardrobe or closet
Daily housekeeping
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Twin Bunk Bed

About the neighborhood

Located in Cuenca, Aleros Hotel Boutique is in the city center. El Cajas National Park and Calderon Park reflect the area's natural beauty and area attractions include Inter-American Center of Popular Arts and Cuenca Municipal Planetarium. University of Cuenca's Orchid Garden and Cuenca Botanical Garden are also worth visiting. Visit our Cuenca travel guide
Map
782 Juan Jaramillo, Cuenca, Azuay, 010104

What's nearby

  • Santo Domingo church at night, as seen from a rooftop on Park Calderon
    Calderon Park
    3 min walk - 0.3 km
  • Aerial View of New Cathedral in center of Cuenca, Ecuador
    New Cathedral of Cuenca
    5 min walk - 0.5 km
  • Cuenca, Ecuador - Stairs from Calle Larga to Rio Tomebamba
    Río Tomebamba & Calle Larga
    5 min walk - 0.5 km
  • #LifeAtExpedia Puente Roto aka Broken Bridge
    Puente Roto
    9 min walk - 0.8 km
  • Alejandro Serrano Aguilar Stadium
    10 min walk - 0.9 km

Getting around

  • Luis Cordero (Hermano Miguel) Station
    7 min walk
  • Gaspar Sangurima Tram Station
    12 min walk
  • Cuenca (CUE-Mariscal Lamar)
    11 min drive

Restaurants

  • hostal | bar yakumama
    1 min walk
  • Ramen Feliz
    1 min walk
  • Melatte Café Y Chocolate
    3 min walk
  • Tiestos Cafe Restaurante
    1 min walk
  • La Viña
    1 min walk

About this property

Aleros Hotel Boutique

Hotel located in Downtown Cuenca
A free daily manager's reception, an art gallery on site, and a coffee shop/cafe are just a few of the amenities provided at Aleros Hotel Boutique. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Continental breakfast (surcharge), luggage storage, and tour/ticket assistance
  • Smoke-free premises, concierge services, and a front-desk safe
  • A 24-hour front desk
Room features
All guestrooms at Aleros Hotel Boutique boast comforts such as free WiFi and free bottled water.
More amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch plasma TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: USD 3 for adults and USD 3 for children
  • A coffee shop/cafe
  • Free daily manager's reception

Things to do

  • Art gallery

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • No elevator
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Free bottled water

More

  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 10 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 18.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 3 for adults and USD 3 for children
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 18.0 per night
  • Credit card charges are subject to a surcharge of 10 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators

Property is also known as

Aleros Hotel Boutique Hotel
Aleros Hotel Boutique Cuenca
Aleros Hotel Boutique Hotel Cuenca

Frequently asked questions

Is Aleros Hotel Boutique pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 10 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Aleros Hotel Boutique?

As of 8 March 2026, prices found for a 1-night stay for 2 adults at Aleros Hotel Boutique on 9 March 2026 start from AED 178, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Aleros Hotel Boutique?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Aleros Hotel Boutique?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Aleros Hotel Boutique located?

Located in Downtown Cuenca, this hotel is within a 5-minute walk of Las Conceptas Museum, Calderon Park, and Museum of the Canari Identity. Sombrero Museum and Río Tomebamba & Calle Larga are also within 5 minutes. Gaspar Sangurima Tram Station is 12 minutes by foot and Terminal Terrestre Station is 24 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Aleros Hotel Boutique Reviews

8.6

Excellent

9.2

Cleanliness

8.6

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 17 out of 29 reviews
Rating 8 - Good. 6 out of 29 reviews
Rating 6 - Okay. 2 out of 29 reviews
Rating 4 - Poor. 3 out of 29 reviews
Rating 2 - Terrible. 1 out of 29 reviews

Reviews

8/10 Good

Rene

Liked: Cleanliness, property conditions & facilities
Clean and beautiful hotel. The staff was very nice. For the price a very good deal.
Stayed 1 night in Jan 2026

10/10 Excellent

Verhonda

Liked: Cleanliness, amenities, property conditions & facilities
The staff was courteous and helpful. The room was quaint, clean and comfortable with all the amenities. The room had an Ecuadorian wood trim look. I was well attended to by the staff and the hotel was beautiful with an indoor atrium and a large restaurant that served breakfast. The hotel is at the edge of the historic district of town and within walking distance to some of the best restaurants, shopping and art related museums and sites. I was safe as the hotel was secure. I recommend staying at the Boutique Hotel Aleros if you're planning a trip to Cuenca.
The entrance to Boutique Hotel Aleros
The indoor atrium
Stayed 3 nights in Jan 2026

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful, beautiful building
Stayed 1 night in Jan 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF VERY FRIENDLY AND PROFESSIONAL, COZY AND VERY CONVENIENT , 2 BLOCKS AWAY FROM CALDERON PARK WITH BEAUTIFUL PLACES TO HAVE COFFEE OR DRINKS AND DINNING.
Stayed 2 nights in Sep 2024

8/10 Good

Gerald

Liked: Amenities
We had an inside courtyard view room. Nice room but thicker curtains to keep out the light would be a great idea.
Stayed 1 night in Mar 2025

10/10 Excellent

JI YOON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed very comfortable at your hotel with your wonderful services. Thanks.
Stayed 3 nights in Dec 2023

4/10 Poor

theo

Liked: Cleanliness
Disliked: Staff & service, amenities
Great location and beds, and clean. Iffy wifi, expensive for what it is, rooms rundown, no hot water in evenings but very hot every morning regardless of time or weather.male staff make you feel very uncomfortable, feels like your staying in someones house with children running around, not a hotel, although lovely building outside. Plenty of far better cheaper options and in no way a real hotel or bputique
Stayed 2 nights in Aug 2023

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

You will need a quiet room.

This is a good hotel for the price. It has a restaurant and the rooms are fairly comfortable. There is probably not much the hotel can do being how historic it is except it would not be wise to spend the night in a room next to the street. The traffic noise is horrendous. Was not a good night's sleep until around 5:00 a.m. It might have been quieter next to a airport runaway. My room had a windowless wall next to the street and it seemed almost paper thin. I even had a white noise machine and I could not drown out the honking, music, drums, hot rodding etc. I really wish I had a window because at one time it was a slow march of what sounded like a rock band inching down the street.
Stayed 1 night in Apr 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Jan 2026

10/10 Excellent

ERICK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close from everything in a very nice well preserved building
Stayed 1 night in Nov 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience and costs
Stayed 1 night in Mar 2023

6/10 Okay

frank

Liked: Staff & service, property conditions & facilities
Walking Distance to Calderon Park
Stayed 3 nights in Aug 2023

4/10 Poor

Ivan

Disliked: Amenities, property conditions & facilities
I was supposed to get parking included,they charged me extra and when I got there they told me I didn’t have amy reservations.
Stayed 2 nights in Sep 2023

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is pretty, unique, and safe. Our room slept 5 which was great. The only disappointment was that even though the hotel is clearly advertised as including breakfast we were told at check in and again later that day (after I reviewed my reservation and the website) that we don’t get free breakfast included with our stay. We were told we didn’t book the option that included breakfast. Even after I said that our reservation and the site said it was included I was still told no. The false advertising was a bit annoying but otherwise it was a good stay for a single night.

10/10 Excellent

Daniela

Liked: Cleanliness, amenities, property conditions & facilities
Buena ubicación, el desayuno variado y la atención muy buena.
Stayed 2 nights in Feb 2026

10/10 Excellent

Monica Paulina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo Ok

Todo bien. Me ayudaron el con el check in antes. Y tienen opcion de check out a las 8 pm por un costo extra.
Stayed 1 night in May 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El estilo colonial es un toque especial
Stayed 1 night in Apr 2023

10/10 Excellent

stamenka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
buena ubicación, parqueo disponible, desayuno básico incluido, comodas habitaciones.
Stayed 1 night in Jan 2023

8/10 Good

Eliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa relação custo-benefício.

O hotel está muito bem localizado e ao mesmo tempo é bastante silencioso. A acústica, internamente, apresenta limites: do segundo andar, onde eu estava, era possível ouvir a música que todo dia acompanhava o café da manhã (bom, mas sem variações). As cortinas do quarto não bloqueiam a luz solar. Não há elevadores.
Stayed 3 nights in Jan 2023

10/10 Excellent

Lizardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gente muy cordial y agradable
Stayed 2 nights in Jan 2023

10/10 Excellent

sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención, habitación limpia, desayuno delicioso, ambiente acogedor y muy tranquilo el lugar....
Stayed 1 night in Dec 2022

4/10 Poor

RAUL

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Samy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023

10/10 Excellent

Ana María

Stayed 2 nights in Feb 2023