"This was our second visit, and it didn’t fail to impress. On this occasion we stayed over Christmas, and the hotel was decorated fabulously. We had a castle feature room which was lovely. We also ate in the restaurant for dinner, which again was excellent. Breakfast was also very good. The staff were all polite and professional, always chatty with a smile on their faces! Would definitely recommend."

"I booked a superior room which was very comfortable and clean. We overlooked the river and had a double aspect room (317). Staff were all very friendly and went out of their way to see that we were happy."