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Resort Collina d'Oro, Starhotels Collezione

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Luxury
VIP Access
5.0 star property
9.2

Wonderful

Elegant escape by Lake Lugano

Surrounded by serene landscapes near Lake Lugano, this luxurious retreat boasts elegant architecture and tranquil gardens. Indulge in the spa's detox wraps, relax by the seasonal outdoor pool, and savor exquisite meals at the on-site restaurant.

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
The current price is AED 1,323
AED 1,417 total
includes taxes & fees
14 Jun - 15 Jun

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About this property

Resort Collina d'Oro, Starhotels Collezione

  • Luxury family-friendly hotel near Lake Lugano
  • Located close to Hermann Hesse Museum and Mount Caslano, Resort Collina d'Oro, Starhotels Collezione provides a poolside bar, a terrace, and a garden. Treat yourself to a body scrub, a manicure/pedicure, or a detox wrap at the onsite spa. The on-site restaurant offers lunch. In addition to a playground and an arcade/game room, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • A seasonal outdoor pool and an indoor pool, along with sun loungers and pool umbrellas
    • Buffet breakfast (surcharge), valet parking (surcharge), and babysitting (surcharge)
    • A banquet hall, wedding services, and luggage storage
    • Concierge services, smoke-free premises, and bicycle parking
  • Room features
  • All guestrooms at Resort Collina d'Oro, Starhotels Collezione include comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes.
  • Other conveniences in all rooms include:
    • Bathrooms with rainfall showers and bidets
    • 40-inch flat-screen TVs with satellite channels
    • Refrigerators, childcare services, and electric kettles

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  • Pool
  • Spa
  • Pet friendly
  • Parking included
8.4 out of 10, Very Good, 406 reviews
The price is AED 600
AED 666 total
includes taxes & fees
9 Jun - 10 Jun
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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 11 to February 13:
  • Bar/Lounge
  • Dining venue(s)
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Parking area
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Food and water bowls are available

Children and extra beds

Children are welcome

Children can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for CHF 100.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 14 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 35 for adults and CHF 25 for children
  • Covered self parking fee: CHF 25.00 per day
  • Covered valet parking fee: CHF 25 per day (in/out privileges)
  • Pet fee: CHF 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from June to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the spa without adult supervision

Frequently asked questions

Does Resort Collina d'Oro, Starhotels Collezione have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. The pool is closed seasonally each year from January 11 to February 13.

How much does it cost to stay at Resort Collina d'Oro, Starhotels Collezione?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Resort Collina d'Oro, Starhotels Collezione on 14 June 2026 start from AED 1,323, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Resort Collina d'Oro, Starhotels Collezione pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 20 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for CHF 25.00 per day. Valet parking is available for CHF 25 per day.

What time is check-in at Resort Collina d'Oro, Starhotels Collezione?

Check-in start time: 2 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Resort Collina d'Oro, Starhotels Collezione?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Resort Collina d'Oro, Starhotels Collezione located?

This family-friendly Collina d'Oro hotel is within 3 mi (5 km) of Hermann Hesse Museum and Lake Lugano. LAC Lugano Arte e Cultura and Via Nassa are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Location

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 124 out of 174 reviews
Rating 8 - Good. 34 out of 174 reviews
Rating 6 - Okay. 9 out of 174 reviews
Rating 4 - Poor. 5 out of 174 reviews
Rating 2 - Terrible. 2 out of 174 reviews

Reviews

Verified

10/10 Excellent

yehiel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and quiet place, the rooms and the shower are comfortable.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, so quiet and beautiful. Breakfast is superb.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

CHRISTINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This incredible hilltop resort exceeded all expectations. The facility was top quality, the rooms were impeccable, and the staff was fantastic. The views were absolutely stunning, and the breakfast buffet was one of the best ever. We didn't want to leave!
Stayed 1 night in Sep 2025
Verified

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property cleaned and sofisticated. Breakfast incredible. Only negative point far from the lake.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice staff, well maintained and clean hotel. Locations is amazing if you have a car.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful resort in a quiet town away from it all. Staff is amazing. Loved the small but tasty breakfast included with the stay. Wonderful spa that was also included with the stay. Neither the indoor nor outdoor hot tub/jacuzzi was open which was very disappointing. You must have a car if you plan on exploring any other ares of Lake Lugano.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place , staff is super well trained and friendly , hotel is perfectly maintained, room big enough and so nice .I travel a lot and this is the first time that i hv no comments at all , much better then famouse "big hotels chaine " in terms of .....all . Price wise is also amazing .
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

elizabetta

Liked: Cleanliness, amenities, property conditions & facilities
Clean and super nice!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Gregory

Liked: Amenities
Excellent resort
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Soroush

Liked: Cleanliness, amenities
good
Stayed 7 nights in Aug 2023
Verified

2/10 Terrible

Tommy

Disliked: Cleanliness, staff & service
It was extremely loud from a big party and it lasted till past 1am, kids couldn’t sleep at all. Also, complained that the shower smelled like a clogged sewer. If you didn’t close the shower door the whole room would smell. Makes you want to gag and throw up as soon as you walk into the shower.
Stayed 7 nights in Aug 2024
Verified

6/10 Okay

veronika

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property itself is stunning, super quiet, beautifully maintained gardens, gorgeous views etc, but the rooms are different story. They falsely advertise double rooms as 32sq m, which is an absolute lie . Our room was barely 20 sqm. Awful beds & even worse cheap bedding linen. We had only 1 pillow each, when we asked for extra pillows the same person who works as a receptionist brought us extra two even more awful quality pillows. The room quality is a real shame otherwise would be fantastic relaxing hotel.
Stayed 1 night in Jul 2023
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Unacceptable! Cigar Smoking at Breakfast...

Our recent stay at this so-called 5-star hotel was a complete disaster, all thanks to the outrageous allowance of cigar smoking during breakfast. It’s absolutely baffling that any hotel, let alone one claiming to be of high caliber, would think it’s okay to let guests light up cigars in a communal dining area. The experience was made even worse by the appalling attitude of the staff. When I initially complained about the unbearable smoke, the waiter casually dismissed my concerns, acting as if I was overreacting. When I persisted, he had the audacity to say, “If I work here and have to deal with this daily, so can you.” Seriously? This level of disregard for guest comfort and health is inexcusable. The entire breakfast was ruined. The air was thick with smoke, making it impossible to enjoy the food or even breathe comfortably. The smell clung to our clothes and hair, making us feel sick for the rest of the day. I can't believe I spent so much money to be treated so poorly and subjected to such a toxic environment. Avoid this place if you care at all about your health and comfort. This is far from a luxury experience—it's more like a nightmare. We won’t be coming back, and I strongly advise others to stay away unless you enjoy breathing in second-hand cigar smoke with your morning coffee.
Stayed 4 nights in Aug 2024
Verified

8/10 Good

Vitor

Liked: Cleanliness, staff & service, amenities
Personal 5*. Bett viel zu klein. Anstatt Doppelbett zwei Einzelbett. SPA viel zu klein. Max 10-15 Personen .Poll Wasser war kalt.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, property conditions & facilities
Stanza impeccabile, personale cortese e ottimi servizi
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten ein wunderbares verlängertes Wochenende im Resort Collina d’Oro. Die Lage oberhalb von Lugano ist traumhaft – ruhig, mitten im Grünen und mit einem herrlichen Blick auf die umliegenden Berge und den See. Das Zimmer war stilvoll eingerichtet und absolut sauber. Das Frühstücksbuffet war reichhaltig und bot eine sehr gute Auswahl an frischen Produkten. Auch die Restaurantküche ist empfehlenswert – regionale Spezialitäten in hoher Qualität. Das Spa mit Pool, Sauna und Ruhebereichen ist ein echtes Highlight. Nach einem Tag am Lago Maggiore oder einem Ausflug in die Berge ist das genau der richtige Ort zum Entspannen. Das Personal war stets freundlich, aufmerksam und hilfsbereit – wir haben uns rundum wohl und willkommen gefühlt. Wir können das Resort Collina d’Oro uneingeschränkt empfehlen und würden jederzeit wiederkommen.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

leg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tout etait parfait 👍
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Herrlicher Kurztrip ins Resort Collina d'Oro

Wunderbares Hotel, sehr freundliches Personal, feines Essen, toller Pool. Immer gerne wieder:-)
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Zehra

Liked: Cleanliness, staff & service
Plaisant pour un moment tranquille, le petit déjeuner peut être amélioré
Verified

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Immer wieder, Landschaft zum träumen

Erneut wieder im traumhaft gelegenen Collina d.Oro Resort abgestiegen. Die Atmosphäre ist einfach Mystisch, Spa Facility und Gym genial. Das Morgenbuffet könnte eine Spur besser präsentiert sein, dennoch die Qualität ist topp.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Isah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top! 1A
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lækkert hotel i dejligt område, dog kunne sengen være bedre, madrassen føltes som at ligge på en plasticpose, så man vågnede op våd af sved.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities
Was schade war Gäste die nicht Auto fahren können und in der Stadt selber, also Lugano was Essen möchten nicht gross die Moglikeit haben. Ausser mit dem Bus, der leider nur einmal in der Stunde fährt. Das Essen im Hotel war gut, Aber für meine Verhältnisse zu viel wie auch die Weinkarte zu teuer.
Stayed 1 night in Jun 2023
Verified

8/10 Good

Sandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöne Lage des Hotels. Das Zimmer war jedoch gegen die Rückseite gerichtet und somit konnten wir die Aussicht vom Zimmer aus nicht so geniessen wie es auf den Bildern bei Ebookers dargestellt ist. Vorteile: Extrem freundliche Mitarbeiter am Empfang schöne Lage des Hotels sehr ruhig! hochwertiges Zimmer - die Möblierung sollte jedoch einmal ersetzt werden. tolles Badezimmer mit Regendusche toller Pool, welcher jedoch unbeheizt ist. Nachteile: - Wasser in Dusche - toller Pool, welcher jedoch unbeheizt ist. - keine Aussicht bei unserem Zimmer - eher kleines Zimmer.
Stayed 2 nights in Sep 2022