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"Staff were rude. Would not allow my niece in the hotel who was staying in the second room I booked. Told her she had to be staying at the hotel and she said she was but they did not believe her and would not let her in. They were incredibly rude. She gave her room number but the room was under my brothers name and so they would not let her. But the room was for 2 people and it is their fault they did not ask for the name of the second person. She was there when I checked in. Incredibly impolite. "

"Excellent room and staff very pleasant. Arrived early and asked if the room was ready? Was told I could access it early if I paid an extra €50. I declined. If it is not ready I understand. But if it is ready why should I pay and extra €50 to put my bags by in it and use the loo two hours early. Seems absolute extortion and spoilt an otherwise excellent stay."

"wether bad so rather than navigate mountain roads at night decided to stop near grenoble . Pleasant surprise with efficient and cheerful reception."

"Spa included in the price, clean and open till 23.00."

"Lovely room, great amenities, team were great. A true test was a mix up with booking numbers via the Expedia system meaning our room had been assigned to someone else on arrival - the team handled this efficiently and fairly and couldn’t be more apologetic despite it being out of their control. Will certainly return. "

"Nice simple hotel. House keeper cleaned the room everyday. "

"This is not a hotel for a traveler. It’s suited to family vacations in the mountains. No internet access in room, TV didn’t work, no linens, towels toilet paper, etc. Bring your own or pay for use of their linens, towels and hope the market is open for food and other needs. Parking? Yes, but a 200-meter hike with bags. "

"Un hôtel très bien situé et vraiment agréable. Beaucoup de commodités autour. Superbes vacances grâce au choix de cet hôtel où tout était parfait. Je le recommande à 100 %"

"Not even a fan during a summer heatwave. "