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"The staff at this motel went above and beyond to make our stay pleasant. The gal at the front desk during the day by the name of Crystal is wonderful. A gentleman by the name of Michael is a server in their restaurant. He is amazing. He made breakfast special, which was delicious. The room I must say needed some attention. I couldn’t take my shoes off. The floor and carpet made my socks dirty. There was a lot of dust in the room. I do know that housekeeping only has a certain amount of time to clean each room but this isn’t acceptable. The bed was clean and comfortable. We slept well. We are coming back to stay in a few days. I am hoping this was just a fluke."

"Great stay at a sweet price!"

"Beautiful property centrally located and connected to the Tower City center. "

"This is a very beautiful hotel. The room was excellent and all the employees were very accommodating. My sink did not drain and at checkout time the elevator to the garage broke down. The first-floor emergency exit in the stair well is a fire hazard due to blocked with furniture and flag poles."

"my original room was in very poor shape. it was handicapped accessible and seems like it hadn't been looked at in a while. the door lock appeared to work (turned green) but door wouldn't open on first 4-5 tries. eventually got it open w/ a big shove! Vertical blinds did not cover the window (weird cut out maybe where an old window AC used to be?) but the bigger issue was that the shower had no shower curtain and no shower head. A handheld showerhead makes sense for accessibility room - but it was totally missing. Just a hanging metal garden hose and not shower curtain. i called the front desk 4 times w/ no response and eventually walked down to ask for a different room. The desk attended seemed very surprised at my report of the shower issue and did find me a different room, but all this wasted almost an hour of time i had planned to be using to prep for my work presentation the next morning"

"Twyla in the restaurant and Beth at the front desk are awesome employees. I wouldn’t stay anywhere else "

"Beautiful building, and some of the staff was very friendly, but it’s expensive, the rooms need refreshing and cleaning. The glass ceiling was leaking, the room service was expensive and not good. "