Find Family Hotels in Cleveland, OH

"Horrible! We had three rooms and each room was nice enough and clean, but that is where the good ends. We had had various maintenance issues. One room had to switch rooms because the sink collapsed into the cabinet, the fan and light above the stove weren’t working, the kitchen sink barely drained and the door lock would stick. Our daughter’s room had her garbage disposal break and sink/dishwasher not work plus her shower stopped working all in the same day. That was fixed, only by the good graces of the maintenance man Nate. The staff was mean and not helpful. The did not care about the issues with the room and it was always a battle to get them to do anything. We also had two packages lost by the front desk that they couldn’t find mysteriously. The property outside was not on the best shape, plus the property is split into different building. It was a several minute walk outside to do laundry. Overall, never again will we stay here "

"Absolutely beautiful ❤️"

"Bed bug alert! At first glance the hotel seemed to be clean enough to spend one night while my parent was hospitalized at Cleveland clinic. The staff was nice enough and you truly get what you pay for. However when I woke up in the morning there was a bed bug- live crawling on the bed. I had checked the mattresses the night before when I first arrived and no signs. The front desk clerk was very nice when I presented the dead bed bug. She said they have done things to get rid of them but it happens. They gave me trash bags for all my belongings and said they would reimburse my room. However they never did what they needed to on their end for Expedia to refund mr. Despite calls to the hotel. My $59 room cost a purse, suitcase, and clothes that needed to be thrown away. Bad choice on my end- you get what you pay for."

"A clean bathroom was a plus. I am very particular about that. We were on the first floor, and it was loud. Excellent breakfast and happy-hour snacks were a nice treat. Rates were excellent, except for parking, which was ridiculous! "

"Flexible when I had to extend my stay"

"yes"

"The newly remodeled building is incredible. Very well done. I really found the place to be exquisite. The staff were amazing. The overall experience was fantastic."

"there was a bed bug on one of our beds but they switched us to a different room right away even though it was late at night. sometimes it can be loud, especially during the weekend and since the main lobby is located in the center of the building and all the rooms face inwards towards it. "

"Close to dining and activities "