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"El staff era muy amable sin embargo, las condiciones del Hotel no son aptas, y a pesar de la amabilidad, el Hotel están muy malas condiciones"

"La ubicación es buena. El personal es amable. Se sirve desayunos (no comida y no cena). La habitación presentó fallas, las reporté y no lo resolvieron. Fuga de agua en el tanque del sanitario, lo que significó un desperdicio de agua de manera contínua por varios días. En la regadera se ven espacios oxidados y mal selladas las tuberías. Con gusto regreso a Mérida y no a ese hotel. "

"The vertical guide bar of a Life Fitness selectorized strength machine was completely blocked in the range of motion or the access path. It's a classic case of "gym assembly" without actually testing if it can move through the intended arc. Additionally, while the hotel staff helped to arrange for a taxi to the ADO bus station, the driver quoted 100 pesos "

"The hotel has such a great relaxing vibe. It is a bit away from all the action which is a good thing because it can get noisy and busy in the heart of Merida. It is less than a 10 minute walk to the heart of the city and you can’t beat the pool area, dining area, and lovely lobby. "

"Great location. But certain parts of the property were a bit outdated. The staff were very kind and attentive. "

"Excellent location, service, and cleanliness. Strongly recommended. "

"Thew room I had was a simple one on the 2nd floor, basic but well kept and this hotel is all about the location and the lovely courtyard. The pool although small affords a refreshing dip on a warm day and some beautiful sunset skies late in the afternoon. This is a very sweet stay and walking distance to so many great restaurants and boutiques."

"The room temp was set by the hotel and could not be changed. So, I felt that the room was too warm for the Yucatan. And the water in the shower would not get warm"

"Our family had the most wonderful 3 nights at Mar Caribe. The entire staff was so welcoming and kind - especially to our little chihuahua! I’m so grateful that this luxe resort allows responsible dog owners to bring their pup. The buffet food was the best I’ve ever had at an all Inc’ - no need to go to the à la carte restos. The beach was glorious and very little sargassum except for one afternoon when a band washed ashore. Heavenly ocean swimming playing in the waves. A perfect 4 day break from the jungle 😊 Gracias Mar Caribe. And an extra thank you to Alberto at check-in and Carlos at the valet desk."