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"If you are a tourist, this place is only accessible by taxi. If you want to take the bus, make sure you do not have luggage as the city busses are very small. The onsen is really the highlight of the place. "

"Cheerful and helpful staff"

"Excellent location next to the station, clean and comfortable room, great complimentary buffet breakfast, excellent value."

"The room was freezing. "

"This hotel was excellent value for money. Our room was VERY spacious relative to other places we stayed in Tokyo/Osaka etc., and the amenities were high quality. We could see mountains out of one window and Matsumoto Castle out of the other, and it was a very easy walk to the Castle and many restaurants. It was a slightly longer walk to the train station and Matsumoto Art Museum, but it would be just as easy to get a taxi (or I assume a bus!). Really lovely place with staff that were extremely lovely and helpful - e.g. we were so grateful that they filled in our luggage forwarding cards for us!"

"Breakfast was delicious. Walking distance from the JR station. Room was basic but had everything you need. "

"Great location "

"Spotless room and the staff was amazing. Nazar and Mariya were awesome!!"

"The staff was very nice and helpful. I would stay there again."