Quality Inn Chicopee-Springfield offers essentials for a comfortable stay, including in-room WiFi, a business center, and laundry facilities. The property welcomes all travelers with dedicated RV, bus, and truck parking spaces.
View all photos for Standard Double Room, 2 Double Beds, Non Smoking
Standard Double Room, 2 Double Beds, Non Smoking
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Hair dryer
Shower/tub combination
Private bathroom
Sleeps 4
2 Double Beds
View all photos for Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Hair dryer
Shower/tub combination
Private bathroom
Sleeps 2
1 King Bed
About the neighborhood
Located in Chicopee, Quality Inn Chicopee - Springfield is in a shopping district. Some of the area's popular attractions include Naismith Memorial Basketball Hall of Fame and Six Flags New England. International Volleyball Hall of Fame and Holyoke Heritage State Park are also worth visiting. Visit our Chicopee travel guide
463 Memorial Dr, Chicopee, MA, 01020
What's nearby
Naismith Memorial Basketball Hall of Fame
8 min drive - 12.7 km
Chicopee Falls Dam
18 min walk - 1.5 km
Chicopee Memorial State Park
2 min drive - 1.5 km
MassMutual Center
7 min drive - 12.0 km
MGM Springfield
8 min drive - 12.4 km
Getting around
Holyoke Station
15 min drive
Logan International Airport (BOS)
97 min drive
Restaurants
Chick-fil-A
5 min walk
Dunkin'
18 min walk
Starbucks
11 min walk
Panera Bread
9 min walk
Say When
3 min drive
About this property
Quality Inn Chicopee - Springfield
Hotel in a shopping district
Free continental breakfast, laundry facilities, and a business center are just a few of the amenities provided at Quality Inn Chicopee - Springfield. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
Free self parking
RV/bus/truck parking, concierge services, and free newspapers
ATM/banking services, coffee/tea in the lobby, and tour/ticket assistance
Room features
All 100 rooms offer comforts such as premium bedding and air conditioning, in addition to perks like free WiFi.
Free continental breakfast available daily 6:00 AM to 10:00 AM
Coffee and tea in common areas
Family friendly
In-room microwave
In-room refrigerator
Laundry facilities
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Vending machine
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Business services
Business center
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in hallways
Handrails in stairways
Upper floors accessible by stairs only
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
More
2 floors
Designated smoking areas
Room amenities
Bedroom
Premium bedding
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
Pay movies
TV with premium cable channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning
Desk
Free local calls
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Property payment types
Important information
Optional extras
Pet fee: USD 25 per pet, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0008350610
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Quality Chicopee/Springfield
Quality Chicopee/Springfield Chicopee
Quality Inn Chicopee/Springfield
Quality Inn Chicopee/Springfield Chicopee
Quality Inn Chicopee-Springfield
Quality Chicopee-Springfield
Quality Chicopee Springfield
Quality Inn Chicopee Springfield
Quality Inn Chicopee - Springfield Hotel
Quality Inn Chicopee - Springfield Chicopee
Quality Inn Chicopee - Springfield Hotel Chicopee
Frequently asked questions
Is Quality Inn Chicopee - Springfield pet-friendly?
Yes, pets are allowed at this property. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.
How much does it cost to stay at Quality Inn Chicopee - Springfield?
As of 8 March 2026, prices found for a 1-night stay for 2 adults at Quality Inn Chicopee - Springfield on 9 March 2026 start from AED 364, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at Quality Inn Chicopee - Springfield?
Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.
What time is check-out at Quality Inn Chicopee - Springfield?
Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).
Where is Quality Inn Chicopee - Springfield located?
Situated in a shopping district, this hotel is within 1 mi (2 km) of Chicopee Falls Dam and Chicopee Memorial State Park. Connecticut River and Indian Motorcycle Museum are also within 6 mi (10 km).
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Reviews
Quality Inn Chicopee - Springfield Reviews
6.4
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
6.4
Cleanliness
6.8
Location
7.4
Staff & service
5.8
Property conditions & facilities
Rating 10 - Excellent. 143 out of 853 reviews
10 - Excellent
143
Rating 8 - Good. 236 out of 853 reviews
8 - Good
236
Rating 6 - Okay. 190 out of 853 reviews
6 - Okay
190
Rating 4 - Poor. 148 out of 853 reviews
4 - Poor
148
Rating 2 - Terrible. 136 out of 853 reviews
2 - Terrible
136
Reviews
6/10 Okay
Andrea
3 November 2025
Disliked: Staff & service, amenities
It was an okay stay, Bathroom was really clean and breakfast was actually good as well.
This hotel has an excellent location right off the highway and walkable to many restaurants and businesses. The breakfast was a highlight; both hot and cold options. The staff were also lovely. The hotel condition itself is a little worn down and the room wasn’t super clean.
Stephanie
Stayed 1 night in Nov 2025
8/10 Good
Andrea
11 October 2025
The outside wasn’t exactly inviting, but the people were very nice and the rooms were clean
Torn carpet throughout including in room, wallpaper missing/torn, rusted lighted fixtures, everything just a bit "off".
Staff was pleasant, I felt safe, heating worked.
The property is in very bad shape. The door was broken, the hair dryer didn't work, and only one plug that worked by the bed. All night there was a tapping noise in the walls. All night. The check in staff was professional, and the cleaning crew did the best they could with what they have to work with. Very unsafe place.
I was pleasantly surprised. The hotel was set back from the main road and I heard no road noise. I really heard no hotel noise either. The exterior is nothing special and was a bit hesitatnt the inside would be grim but it was clean and quiet. The beds were comfortable. The refrig and microwave were clean. The hotel is older but is well maintained and the bathroom layout was good. I dislike stale smoke odor and there was none. The heating and cooling was fairly quiet. It was perfect for an inexpensive, 3 day, solo stay.
To much lighting for my liking. Other than that very good.
Luis
Stayed 5 nights in Jul 2025
8/10 Good
Laurène
29 June 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Did the trick for what we needed. The hotel is dated and smells a bit musty (mostly in the hallways) but cleanliness wasn’t an issue. The staff was great, but the breakfast was mediocre. No particular complaints.
Laurène
Stayed 1 night in Jun 2025
6/10 Okay
Donna
7 October 2025
Liked: Staff & service
Booked as an overnight for traveling to our destination. Room was just OK. Tub was old and filthy. Tried to warm up coffee in the microwave, and the microwave locked and could not open. One of the exit doors did not lock properly. Had difficulty in using remote for television. staff were very nice. The cover on the back of the toilet was missing and there was just a piece of plastic laying over it. There was nail polish all over the bathroom counter. The lamps on the bedside stand were rusted and dirty. Management needs to put some money into the place to update it, clean it, and make it safer by fixing the exit door.
It smelled terrible. I went to turn on the lamp and it was covered in as unidentifiable goo. The breakfast was good though.
Laura
Stayed 1 night in Jun 2025
6/10 Okay
Peter
20 May 2025
Disliked: Property conditions & facilities
The tub was clogged and filled with a couple of inches of water each time you showered, the lock on the door was not working and it took a day and a half to have it fixed, there was empty soda bottles and chip bags left in the stairwell that remained there for 2 days. On the bright side, the staff were friendly and helpful and the breakfast provided was excellent.
Peter
Stayed 3 nights in May 2025
10/10 Excellent
Christine
1 August 2025
Totally professional and competent staff !!!!!!
My stay here at true Hilton was amazing! What made it amazing was your staff. From the front desk two food service for breakfast ,housekeeping, I wrote a couple of reviews using the QR code in the elevator however, one of them didn’t get put through. I don’t know much about technology so I don’t know what happened so I’m writing here and I would like to make sure that the staff members get the recognition for going over and beyond their duties to assist me in my stay here. I am 68 years old a retired nurse recently in the hospital I’m from the state of Rhode Island. I grew up here in Chicopee so I know the friendliness the personality of people in this area. They’re very outgoing, kind, and helpful on a normal basis, but when I encountered here was true empathy and compassion for a fellow human being that had to be away from home. Well, just getting out of the hospital seriously you’ll and coming for a family members funeral my brother. ANA, front desk employee was above and beyond helpful to me kind and very compassionate assisting me to my room, bringing me towels talking with me or just listening to me when I would come in and out in my travails. I had a fractured ankle in a boot to fractured ribs, fractured vertebrae from osteoporosis, and it made it very hard to walk and move. I’ve been a nurse 40 years used to doing everything myself and taking care of others so this was such a helpful employee. Edwin was also very kind to me went over and beyond in the breakfast buffet