Find Romantic Hotels in Chicago, IL

"Staff was not consistent with hospitality. Room service was out of most items after 10pm. I believe the colleague’s name was Jo… she was rude and called my room several times after my order was placed. I spoke to front desk about my complaints and was told that my Hospitality Fee would be waived. That did not happen, I was still charged and have not gotten a call back from Management after calling multiple times. The facility is beautiful but staff is lacking In consistency of service. I do not recommend."

"great location"

"The hotel is beautiful, charming and cozy. The room was very clean and well equipped. We enjoyed the rooftop bar."

"Nice convenient location and lots of space to spread out"

"Room was clean, coffee maker didn’t work but was replaced quickly. Staff all very helpful, especially Steve the doorman/security. Very helpful getting us a cab!"

"Grateful to the staff who voluntarily upgraded my room. My previous booking elsewhere had been overbooked. There was a bit delay in getting the bathroom supplies at night, probably because they were short staffed."

"Great"

"Clean room"

"Great view"