Quality Inn at Hamilton Place offers a warm breakfast and helpful airport shuttle service. Guests can relax on the sun terrace, stay fit at the gym, or cool off in the seasonal outdoor pool. Visitors consistently praise the well-maintained condition of the property.
Located in Hamilton Place, a neighborhood in Chattanooga, Quality Inn is in a shopping district and near the airport. Chattanooga Choo Choo Historic District is a notable landmark, and the area's natural beauty can be seen at Ruby Falls and Rock City. Looking to enjoy an event or a game while in town? See what's happening at Engel Stadium or McKenzie Arena. Kayaking and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and skydiving nearby. Visit our Chattanooga travel guide
7013 Shallowford Road, Chattanooga, TN, 37421
What's nearby
Ruby Falls
16 min drive - 25.9 km
Tennessee Aquarium
17 min drive - 25.9 km
Hamilton Place Mall
15 min walk - 1.3 km
Hickory Valley Golf Club
17 min walk - 1.5 km
Regal Hamilton Place
2 min drive - 2.1 km
Getting around
Chattanooga Metropolitan Airport (CHA)
11 min drive
Restaurants
Rain Thai Bistro
10 min walk
Cracker Barrel
5 min walk
Starbucks
10 min walk
Olive Garden
15 min walk
Taco Bell
9 min walk
About this property
Quality Inn
Hotel near Hamilton Place Mall
At Quality Inn, you can look forward to free self-serve breakfast, an airport shuttle, and a terrace. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a gym.
You'll also enjoy the following perks during your stay:
A seasonal outdoor pool along with sun loungers and pool umbrellas
Self parking (surcharge), express check-out, and express check-in
ATM/banking services, a TV in the lobby, and free newspapers
Coffee/tea in the lobby, an elevator, and a vending machine
Guest reviews say great things about the first-rate property condition
Room features
All 93 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
Bathrooms with shower/tub combinations and free toiletries
32-inch LCD TVs with premium channels
Refrigerators, coffee/tea makers, and daily housekeeping
Free self-serve breakfast available daily 6:00 AM to 10:00 AM
Coffee and tea in common areas
Things to do
Gym
Outdoor pool
TV in common areas
Family friendly
In-room refrigerator
In-room sofa bed
Laundry facilities
Outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Outdoors
Picnic area
Pool loungers
Pool umbrellas
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessibility
Wheelchair accessible (may have limitations)
More
2 buildings
2 floors
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Sofa bed
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
32-inch LCD TV with premium satellite channels
Food and drink
Coffee/tea maker
Refrigerator
More
Access via exterior corridors
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Iron/ironing board
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 4 PM; Check-in end time: 11 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Late check-out subject to availability
Express check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
2 total pets
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Pet fee: USD 25.00 per pet, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 20 mi (32 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The seasonal pool will be open from May to September
Pool access available from 10 AM to 10 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 13 years old are not allowed in the swimming pool without adult supervision
Property is also known as
Hampton Inn Chattanooga Airport I-75
Hampton Inn Hotel Chattanooga Airport I-75
Hampton Inn Chattanooga Airport I-75 Motel
Hampton Chattanooga Airport I-75
Quality Inn Chattanooga
Quality Chattanooga
Quality Inn Hotel
Quality Inn Chattanooga
Quality Inn Hotel Chattanooga
Frequently asked questions
Does Quality Inn have a pool?
Yes, this property has an outdoor pool. Pool access is from 10 AM–10 PM.
Is Quality Inn pet-friendly?
Yes, this property allows pets (limit 2 total). There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.
How much is parking?
Self parking is available for a fee.
What time is check-in at Quality Inn?
Check-in start time: 4 PM; Check-in end time: 11 PM. Late check-in is available during limited hours.
What time is check-out at Quality Inn?
Check-out is at 11 AM.
Where is Quality Inn located?
Located in Hamilton Place, this hotel is within 1 mi (2 km) of Hamilton Place Mall and Hickory Valley Golf Club. National Memorial for the Unborn and Silverdale Confederate Cemetery are also within 3 mi (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Quality Inn Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.6
Cleanliness
8.2
Location
8.2
Staff & service
7.0
Property conditions & facilities
Rating 10 - Excellent. 278 out of 978 reviews
10 - Excellent
278
Rating 8 - Good. 304 out of 978 reviews
8 - Good
304
Rating 6 - Okay. 183 out of 978 reviews
6 - Okay
183
Rating 4 - Poor. 111 out of 978 reviews
4 - Poor
111
Rating 2 - Terrible. 102 out of 978 reviews
2 - Terrible
102
Reviews
8/10 Good
Deanna
10 July 2022
Liked: Cleanliness, staff & service
The staff was very nice and friendly. Location was convenient to interstate and sights I wanted to visit. Room was very nice. Only problem I ran into was when we returned to the room in the evenings, there were homeless people hanging around hotel and sitting on stairs. Didn’t like this.
We are moving across the country and needed a place that would allow our cat.
Dina
Stayed 1 night in Jul 2022
6/10 Okay
Steve
7 July 2022
The experience was ok! Not great but ok!
Steve
Stayed 1 night in Jul 2022
8/10 Good
Timothy
28 July 2022
Liked: Staff & service, room comfort
Great room. just poor side walk area.
side walk area dirty and needs upgrading/
Timothy
Stayed 1 night in Jul 2022
8/10 Good
Caroline
4 July 2022
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Nice for the cost
It looks like this hotel is closing: building materials in the entrance, a portion of the parking lot is fenced off with heavy machinery; pool was closed.
The beds were very comfy and the a/c worked well (a must for me). Lots of activity during the night (not the hotels fault) with car alarms and suircases rolling above us. We could even hear conversations right outside.
Caroline
Stayed 3 nights in Jul 2022
6/10 Okay
Verified traveler
31 July 2022
Liked: Cleanliness, room comfort
Disliked: Staff & service
The stay was fine, but the area was sketchy. Lots of nonresidents around. Breakfast was horrible. Even coffee was not good. But the place did the trick. We just needed a place to sleep and a bathroom. Both of those were fine.
Door wasn't sealing properly and let in a lot of heat enough heat that you couldn't even tell the ac was on and then the pool was closed bc it was dirty.
I would not do a reservation ever again at this place. It was dirty the bathroom and the light fixtures. It looked sketchy. You could smell marihuana in the hallway. The pool wasn't working this was a big bummer. Trash on the stairs and trash cans overflowed.
The staff was friendly. However, the toilet in Room 139 made a loud screening sound when flushed and did not stop until handle was raised. The lock on the bathroom door looked as if it had been kicked in, the walls behind the bathroom door needed to be cleaner with two much chalking in places, showed its age. The light over the vanity would not come on rght away, if took hours before it worked. The doors under the vanity had been boarded up and I'm not sure of the reason. I have stayed at other Quality Inns and have been very pleased. The other room, even though I did not see inside was reportedly to have been good.
Homeless people hang out and sleep in parking lot, pool was closed, air conditioning did not work in room, poor water pressure, breakfast only had waffles and coffee.. no juice. Will not ever stay again. If you have children, do not stay here!!! Homeless people scared my daughter bc they are everywhere!
VERY OLD property! HOMELESS ON PROPERTY AND THEY DID NOT TELL US!! I felt VERY UNSAFE!!! When I asked if they knew about it, they said yes!
Karen
Stayed 2 nights in Jun 2022
4/10 Poor
JOHN
27 June 2022
Liked: Cleanliness
Disliked: Staff & service, amenities
The door handle/locking mechanism on our room was loose and difficult to operate. The lighting over the sink failed immediately after we turned it on for the first time. The primary reason for this review concerns the breakfast provided with the room. Breakfast is from 6 - 10. On the day of departure, being on a tight schedule, we loaded the car and arrived at 6 for breakfast. The breakfast area was dark. The clerk at the front desk apologized but said that he had been to busy to set up breakfast. We had to leave without.
Property was dirty, cigarette butts everywhere. Pool under repair. No ice in the 2 machines. Dead cockroaches in the room and black mold in the bathroom. Advertisement said hot breakfast. Not ! They should have paid me. Never again!
I had a friendly experience and was accommodated and we were given a first floor room, was unable to go upstairs and they welcomed my doggie.
Jennifer
Stayed 1 night in Jun 2022
4/10 Poor
Andrey
23 June 2022
Liked: Staff & service
Disliked: Cleanliness
Booked the hotel because it listed that it had a pool. However, when I arrived I was told the pool has been closed for over 2 years. It was disappointing as I selected this economy hotel over another one nearby specifically because this one was listed to have a pool.
A bigger problem was that after my 2 night stay I got a ton of bedbug bites. I guess there is a chance it was mosquitoes… but around 30 bites that look like bedbug ones are probably bedbug ones.
Also light by the sink didn’t work. And the drain in bathtub was very slow drain.
Otherwise the place was alright. Looked clean, no smells. Simple and economy. The bedbugs though… kind of can’t believe it’s even open with that problem.
My wife and I are currently handicapped I'm using a walker she's using a cane we were in a extremely bad accident involving a logging truck about 10 days ago we reserved this room before we arrived a hundred some dollars off of our cash app card pretty much all the cash we had spin upon reaching the front desk my wife went in because she could get in faster than I could with the Walker so she was basically turned away by Leticia your front desk monster and I say monster cuz she didn't have to be like that especially when my wife finally told her we already paid for the room and reserved it on hotels.com but because our ID said Chattanooga and not 50 miles outside of Chattanooga she told my wife there's nothing she could do and she could go ahead and find the door and basically like that with an attitude my wife come out tears in her eyes balling we spent about 45 minutes trying to figure out what was going to do finally I went in there to talk to her when she did finally do what was right in spite of our handicap which will be probably that way for about 6 months to a year is how bad the accident was in spite that I'm on a walker and my wife has a kane she says that we still be on the second floor in the back even though they had a lot of rooms open downstairs and she was really indignant and at that point she acted like she was doing us a favor. The room was clean but the air conditioner was horrible and the bathroom floor was wet and carpet was soaked. Extremelyuncomfort
There were cigarette butts all over the place. The window sill had dead bugs everywhere. There were multiple cars with people just sitting in them throughout the parking lot and it felt very uncomfortable. There were people coming and going through a hole in a fence to an abandoned building.
Sharon
Stayed 1 night in Jun 2022
4/10 Poor
Kristen
13 June 2022
Disliked: Cleanliness, staff & service
Customer service lacking and no food at breakfast
We arrived at 11 pm. The worker was not dressed in any Comfort Inn apparel and I thought he was a guest. He was on the phone and continued his conversation throughout my checking experience. It was a personal call . He did not take my id and he just handed me my key. I had to ask where the room was located. In the morning breakfast was supposed to be from 6-10. We arrived at 9 am to no food at all.
The room we had was dirty!
Beds were Lumpy and hard we were unable to sleep the entire night!
Carpet was so dirty that our feet immediately blackened!
Bathroom was dirty not only on floor but the baseboards were THiCK with dirt and grime. We Did NOT shower or bathe The
bathtub was terrible!
The Air quality in room was so bad that we were all coughing and short of breath. I have COPD and we Do NOT smoke and we’re in a Smoke Free room! All we smelled was cigarette smoke!!!
We felt UNSAFE as we were in the far back of the hotel in a construction area!!!
We Checked Out a Day Early after a Sleepless Night!!