Find Hotels with an Indoor Pool in Charleston, WV

"The lobby was nice but our room was very rundown. Mold on ceiling in bathroom and there was a wood shelf next to the shower that looked like they got from a thrift shop and it was in very bad condition. Faucet in bathroom was not installed correctly and was hard to turn off. Very disappointed. Definitely needs some room updates!"

"Check in was great. Front desk staff was super helpful and answered the questions we had. Room was very nice. Took me a few minutes to find the switch to turn off the ambient lights behind the tv (small black switch on the wall just below the tv. ) Breakfast was very good. Excellent selection of food. Could have used more seating but we were able to relax and enjoy it. Casino is fun. Really enjoyed the greyhound racing. Truly magnificent dogs and we were able to pet a couple of them. The handlers obviously love the dogs as they all had fun petting and playing with them before and after the race. Will go again. "

"My room was clean. I did have a heating issue but staff were quick to remedy this."

"Dead batteries in tv remote Alarm clock turned on No hair dryer"

"Too much mold in room and bathroom"

"Clean room and breakfast"

"Disappointed. "

"There were no grab bars or non-skid mat in the shower. Sheraton should fix this. I had to repeatedly get on the floor and crawl under a table to access a power outlet to charge my devices. That’s not easy for me to do anymore. I was disappointed that dinner wasn’t available at the bar on weekends. When I have eaten there before, it was better than the restaurant in back. The staff were courteous and helpful. Thank you."