"Tl;dr: Outstanding hotel in a not so good area!
Summary:
-Staff (all of them) were absolutely wonderful! Special shout out to shuttle driver Mauro who went above and beyond to help us out. Thank you Mauro!
-The shuttle is very useful and there are extended times compared to what’s listed online.
-WiFi is excellent for a hotel. 100Mbps down and up without a single drop during our multi-day stay. There’s one USB-A port by the bed and 2 in the TV that can be used for charging. They’re all slow charging ports so pack a power bank or bring a wall plug with you.
-Rooms are very large and nice. There’s a ton of storage. There’s a safe and a mini bar fridge, though the fridge isn’t very cold.
-Air conditioning is outstanding, especially given we went in the middle of a heat wave.
-Shower pressure is very good, shower itself is reasonably sized.
-Toiletries are awesome. They smell amazing and they come in small bottles rather than a shared pump. I brought my own stuff but ended up just using theirs.
-Breakfast is a good start. There’s an assortment of pastries and a few staples like bread/fruit/cereal. The coffee is very good - you’ll have to ask someone for it so they can make it fresh and bring it to you.
-The neighborhood isn’t great. I only walked during the day and never felt unsafe, but there’s trash, broken bottles and general dilapidation. It’s useless to walk - there’s nothing to see and it’ll take you 25 min to get anywhere useful."