"Clean room friendly staff one of the better hotels in the area"

"I was in a non smoking room that had cigarette butts on the floor, on the telephone key pad, ashes on the side on the tub, there were wrappers on the floor, the chair had crumbs in it, the pillows and sheets had stains and snot on them and the comforter had cigarette burn holes in it. It smelled horrible!! I didn’t even stay! There was no way I would ever stay there. It was so disgusting!"

"Clean room. Clean overall property condition. Optimal location."