Search Castles in Castillon

"Absolutely shocking. Arrived at 7.20pm. Check in was between 5-8pm. No sign of anyone. Phoned both phone numbers and messaged via hotel.com - no answer from property. Waited there for an hour. We were extremely tired after leaving the UK at 7am!!! Had to find another hotel at ann extra cost. Eventually arrived around 9pm. Hotel owner phoned me at 10.38pm, waking us up, to ask where we were and apologise! What a joke. A formal complaint has been made to hotel.con who were extremely helpful...

"great quiet place"

"good rooms , friendly staff and airport shuttle"

"Wonderfully quaint B&B in and old mill. Our room was right up in the roof space. Might not be suitabe for some as the stairs are very steep and windy, and our room had two low beams at face height, but it certainly had character and charm."

"Great room nice hotel "

"Sehr netter Empfang durch die Vermieterin. Auch der Kontakt vor Anreise war sehr gut, wenn auch nur auf französisch möglich. Das Haus hat unseren Erwartungen entsprochen, die Lage an einer Straße störte nicht. Es war sehr ruhig. Auch unser Hund fühlte sich wohl. Wir können dieses Ferienhaus für Ruhesuchende empfehlen. Renée ist eine sehr angenehme Gastgeberin, die gleich nebenan wohnt."

"Great spot"

"Worst management for the hotel . My brother lost his wallet and I was trying to help him out to get a hotel room , until we can figure out how to get him home . Hotel management refused to check him and made him stay in the cold weather in his rental car.. what kind of human being are they !!! Us her in US we never do something like that .. even though I called the hotel directly and explained the problem with them and they still refused. "