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"Staff are very friendly and the location is great! Very walkable to the downtown core without the hotel being too expensive. Breakfast is mostly just muffins from Costco and fruit. There’s oatmeal, hard boiled eggs, tea and coffee, but don’t expect hot sausages, scrambled eggs or a waffle maker. "

"The hotel has a nice decor, staff professional, spacious room, restaurant very convenient location."

"We booked during a kids sporting tournament, and didn’t know it. The hotel was filled with about 100 kids running and screaming and slamming doors all over the property, our room sounded like it was in the middle of a school gymnasium. This went on till well past 10 and started again at 6:30 in the morning. The hotel staff knew there was a block of rooms for this event however management only left one employee to look after the place on both evening and morning shift. There was absolutely no way for them to keep things under control. I would call ahead to first if I ever stayed there again. "

"Friendly Staff, Slow internet, bugs in the bathroom"

"The hot tub and pool were great. The room was very clean and the staff were all very helpful. I would definitely stay again :)"

"This is the main place i stay when in town. Love the room size, convenient location if you have a car and that every room has a lake view. "

"Great stay for our Family - we really enjoyed Nanaimo, on our way to Tofino"

"Best bath towels ever"

"Very nice stay staff friendly and helpful "