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Hotel OR

3.5 star property
Travelers relax on the sun-drenched beach or unwind by the outdoor pool, starting their days with a delicious full breakfast included with their stay.

Choose dates to view prices

Hotel OR, near Bocagrande Beach, offers a vibrant atmosphere with complimentary full breakfast each morning. Enjoy the sunny outdoor pool with loungers and stay connected with in-room WiFi. The helpful staff assists with tour bookings and tickets.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, free WiFi, bed sheets

Standard Double Room

7.6 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Private bathroom
Bathrobes
Cable channels
In-room safe
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, desk, free WiFi, bed sheets

Standard Triple Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Private bathroom
Bathrobes
Cable channels
In-room safe
Daily housekeeping
  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Single Room

Single Room | In-room safe, desk, free WiFi, bed sheets

Single Room

Highlights

Air conditioning
Mini-fridge
LCD TV
Private bathroom
Bathrobes
Cable channels
In-room safe
Daily housekeeping
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Located near the beach, Hotel OR is in Bocagrande, a neighborhood in Cartagena. Clock Tower and Cartagena's Pegasos's Wharf are local landmarks, and some of the area's attractions include Ciudad Movil Cultural Center and Caribbean Naval Museum. Looking to enjoy an event or a game while in town? See what's happening at Nuevo Bosque Softball Stadium or Estadio De Softbol De Chiquinquira. Visit our Cartagena travel guide
Map
Carrera 3, No. 5-104, Bocagrange, Cartagena, 130001

What's nearby

  • 0_1439R-1036090
    Bocagrande Beach
    3 min walk - 0.3 km
  • Rio Cartagena Casino
    3 min walk - 0.3 km
  • Centro Comercial Nao
    3 min walk - 0.3 km
  • Castillo Grande Beach
    9 min walk - 0.8 km
  • El Laguito Beach
    11 min walk - 1.0 km

Getting around

  • Rafael Nunez Intl. Airport (CTG)
    19 min drive

Restaurants

  • Pool Bar Intercontinental
    4 min walk
  • Kanuu Restautant (InterContinental)
    3 min walk
  • Leña Y Carbón
    3 min walk
  • Restaurante DUNIA
    2 min walk
  • Italian Pizza & Pasta
    1 min walk

About this property

Hotel OR

Hotel near Bocagrande Beach
At Hotel OR, you can look forward to free full breakfast, a poolside bar, and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool along with sun loungers
  • A 24-hour front desk, luggage storage, and tour/ticket assistance
  • A front-desk safe and an elevator
Room features
All guestrooms at Hotel OR feature perks such as air conditioning and bathrobes, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with cable channels
  • Daily housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A poolside bar

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for COP 80000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: COP 80000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

OR Cartagena
Hotel OR Hotel
Hotel OR Cartagena
Hotel OR Hotel Cartagena

Frequently asked questions

Does Hotel OR have a pool?

Yes, this property has an outdoor pool.

Is Hotel OR pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel OR?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel OR?

Check-out is at noon.

Where is Hotel OR located?

Located in Bocagrande, this hotel is within a 5-minute walk of Rio Cartagena Casino and Bocagrande Beach. Centro Comercial Nao and Malecón Bahía de las Ánimas are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel OR Reviews

7.6

Good

8.0

Cleanliness

8.4

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 94 out of 281 reviews
Rating 8 - Good. 104 out of 281 reviews
Rating 6 - Okay. 42 out of 281 reviews
Rating 4 - Poor. 14 out of 281 reviews
Rating 2 - Terrible. 27 out of 281 reviews

Reviews

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all super friendly and nice! I could leave my room key with them as I went out each day, my room was large and very clean. The pool was smaller than the pictures indicated but there were chairs around it to relax. Lots of restaurants within walking distance and most tours would pick up from it as well.
Stayed 2 nights in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. Helped arrange a tour for me that was excellent, better than the usual tourist agency down the street.
Stayed 6 nights in Apr 2024

6/10 Okay

nancy e

Liked: Cleanliness, staff & service
A hotel itself is pretty basic the breakfast very basic. The staff on the other hand were very accommodating very nice. They upgraded my room because the first room they put me in was very small and smelled terribly. I could recommend this hotel if you’re just looking for basic accommodation and not luxury it is a good value and it’s conveniently located next to everything.
Stayed 3 nights in Mar 2025

8/10 Good

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Ac and shower was great after a long week in the islands . Staff very nice . They sent out my laundry great price . Pool was a nice addition. Only reason not 5 stars is because elevator was broke and carrying luggage to floor 3 was hot and hard. Location is great food and fun and beach right there
Stayed 2 nights in Jul 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice street view from balcony (but I think only two apartments with balcony so maybe I got lucky). Breakfast is purposely cooked for you and good quality, so not unlimited buffet. Central, lots to do nearby, near restaurants, transport, beach, gym, shops. Cooler and fridge in room was surprisingly good. Secure building because no visitors allowed and reception very small. Very noisy area nearly all night/morning, no blackout blinds, no “do not disturb/clean” tag for door, none of the staff speak basic level of English. Overall, you get what you pay for (so don’t compare to Hilton or Caribe down the road) and if you don’t mind the night noise and speak a little Spanish then a good choice for travelling on a budget and I would return but most probably bring something to temporarily blackout windows.
Stayed 7 nights in Nov 2023

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities
It is in the area of the city you want to be in near the waterfront (but not right on the beach). The price is good. The rooms are ok, but nothing spectacular, but i don't need spectacular in a room. I just need to "sleep"
Stayed 2 nights in May 2025

10/10 Excellent

Hernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services
Stayed 6 nights in Nov 2024

10/10 Excellent

Jeffry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel OR is a great option to stay because tourists will be taken care of in a good way and tourists will have that piece of mind to go walk around the amazing places that the beautiful Cartagena has.
Stayed 3 nights in May 2024

8/10 Good

Vagn

Liked: Cleanliness, property conditions & facilities, room comfort

Ok hotel - in walking distance from the beach

The hotel is nice + in walking distance to a nice beach. The breakfast was understaffed, as there was only one lady working there. It therefor took a while to get served.
Stayed 2 nights in Jan 2025

2/10 Terrible

José Tito

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a good place to stay

This place should be closed elevated do not works, cold water how can we take a cold shower hell no! I just left the hotel after just signed in! This place is horrible.
Stayed 11 nights in Jan 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is a jewel. They made me feel at home. Very loving and POSITIVE energy environment. Maria Alejandra the Manager is in charge to create a unique experience. She speaks from her heart to mine.
Stayed 1 night in Dec 2022

2/10 Terrible

stephanie

Disliked: Cleanliness, amenities, property conditions & facilities
poor customer service-took 25 min to take care of me bathroom clogged instead of changing my room had to go and use another restroom outside my room elevator did not work not enough towels for each guest and soap no comforter unable to each reception from room dirty
Stayed 1 night in Jun 2025

8/10 Good

Curry

Good price . No soap was available in the bat and the beds had very light sheets no comforter
Stayed 1 night in Jul 2023

2/10 Terrible

Diego Andrés

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel didn´t make the invoice
Stayed 1 night in Mar 2023

2/10 Terrible

shay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place isn’t for tourists !!! As i came in. Big sign on elevator not working. I changed room due to bad smell. In the other room air conditioning wasn’t working so at 2am i was offered a room at the 4th floor no elevator. Now good luck moving your staff. Next day i asked a free night they refused and willing to give only half price on another night. Thanks to orbitz that saved me from that place. No hot water !!! What ?? They said in few days they’ll fix that…. Yea right like the elevator. Poor bedding. Internet disconnect all the time. Breakfast is a joke. Horrible. You wait 20 min until they talk to you. Antz all over tables. Not safe. At night only 1 worker at reception that can get easily to your room. The woman asked me not to write bad review but im sorry. I have to warn other ppl not to trap into this place. STAY AWAY as you can. Cheers.

4/10 Poor

Jacques E.

Liked: Property conditions & facilities
Disliked: Staff & service
This hotel has its pros and cons: Pros: -If you're seeking an affordable place within a short walking distance to the beach, this hotel is an excellent choice. Boca Grande beach is just a 3-5 minute walk away. -The neighborhood is safe and offers convenient access to amenities like banks, shops, and restaurants. It's also easy to find transportation to the city center within 10-20 minutes. Cons: - While they provide daily room cleaning, the sheets won't be changed unless you specifically request it. - The air conditioning doesn't have an automatic shut-off, leading to uncomfortably cold nights, especially since there are no comforters. - Curiously, they keep tight control over the towels, as if they're afraid they'll be stolen. Your towels often disappear as soon as you step out. - The hotel enforces numerous rules, giving the impression of being confined in a restrictive environment such as a jail. For each visitor you have, there's a charge of 70,000 COB before they're allowed to enter your room. This policy applies even if it's just a brief 1-hour massage, which can become quite costly if you have many friends visiting. Additionally, the staff's attitude towards visitors can be quite impolite. - Complimentary bottled water is not provided. - The breakfast experience is quite underwhelming and minimal. However, considering the price you pay, it's acceptable. In conclusion, I would not choose to stay there again. Best of luck in your decision-making.
Stayed 7 nights in Aug 2023

10/10 Excellent

Freed-Lentz

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff was very nice.
Stayed 1 night in Feb 2026

2/10 Terrible

Zachary

Disliked: Cleanliness, amenities, property conditions & facilities
Disappointing, Misleading, and Poorly Managed. I booked Hotel OR through Expedia during a trip to Colombia and my experience was extremely disappointing. Due to a medical emergency caused by an attempted robbery in Medellín that resulted in a serious knee injury, I was forced to change my travel dates. I contacted Expedia immediately and asked only that my hotel stay be moved to match my revised flights, not refunded, and was open to reasonable fees. The hotel was extremely difficult to reach and when contact was finally made, management refused any flexibility. I was charged for a four-day stay I physically could not attend and ultimately ended up paying for the same hotel twice in good faith, assuming the second booking would be refunded. It was not. When I arrived in person to resolve the issue, the manager was cold, dismissive, and unhelpful, making no effort to acknowledge the situation. The condition of the hotel was also poor, with visible mold that appeared to have been painted over rather than properly addressed, raising concerns about cleanliness and health standards. Between the lack of empathy, rigid policies, and substandard conditions, this stay fell far below expectations. I would not recommend this hotel to anyone expecting professionalism or basic customer care.
My room online vs reality
Painting over mold in another room
Breakfast as advertised vs reality.
Pool as advertised vs reality
Stayed 3 nights in Feb 2026

2/10 Terrible

Zachary

Disliked: Cleanliness, amenities, property conditions & facilities
I booked Hotel OR through Expedia during a trip to Colombia. Unfortunately, the experience was extremely disappointing. Due to a medical emergency caused by an attempted robbery in Medellín that resulted in a serious knee injury, I was forced to change my travel dates. I contacted Expedia immediately and asked only to move my stay to match my new flights, not for a refund. Despite this, the hotel refused any flexibility and charged me for a four-day stay I physically could not attend. In good faith, I rebooked the hotel for my new dates and ended up paying twice. When I arrived and attempted to resolve this in person, management was cold, dismissive, and denied any communication from Expedia. The room conditions were unacceptable. The first room shown was dirty and clearly not what I paid for. The second room did not match the advertised photos. There was visible mold on walls and under the air conditioner, bugs in the room, no hot water, a broken TV, a non-functioning safe, and no refrigerator despite being listed. Bedding consisted of only a sheet and small throw. Amenities were also misleading. The advertised “full breakfast” does not exist; there is no buffet and basic items cost extra. The rooftop breakfast area appeared unhygienic. The pool was cloudy, dirty, and unusable, and there is no hot tub despite listings suggesting otherwise. This property is poorly maintained, misleadingly advertised, and managed with little regard for guests. I would not recommend it.
How the room is advertised vs what I got.
How breakfast was advertised vs reality. They put things together in the gross room
The pool as advertised vs reality. Unusable
Painting over mold in rooms
Stayed 4 nights in Feb 2026

8/10 Good

Alejandro

Liked: Cleanliness, property conditions & facilities
En general fueron hospitalarios, el lugar es muy céntrico, la habitación fue cómoda.
Stayed 4 nights in Nov 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Me encnato!
Stayed 3 nights in Aug 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Muy amable la administrators maria Alexandra , nos hizo sentir Como en Casa
Stayed 2 nights in Jun 2025

8/10 Good

JOSE VICENTE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy central , limpio , cercano a medios de transporte , centros comerciales, restaurantes, e fin toda clase de comercio. Desayuno sencillo pero fresco y rico.
Stayed 1 night in Jun 2025

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Buenisimo
Stayed 3 nights in Apr 2025

2/10 Terrible

Catalina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy feo el hotel
Stayed 2 nights in Mar 2025