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Mercure Newport Hotel

4.0 star property
Modern comfort meets riverside convenience at this Newport hotel where guests can savor local cuisine at NP20 Bar & Kitchen or maintain fitness routines anytime

Choose dates to view prices

Located near the Riverfront and University of Wales-Newport, Mercure Newport Hotel offers dry cleaning/laundry services and a 24-hour gym. Guests enjoy breakfast at NP20 Bar & Kitchen, multilingual staff, and in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
The current price is AED 303
AED 363 total
includes taxes & fees
6 Feb - 7 Feb

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 1 Double Bed

9.4 out of 10
Exceptional
(39 reviews)

Highlights

Air conditioning
Smart TV
Renovated in 2022
Select Comfort bed
Blackout drapes/curtains
Separate bedroom
Egyptian cotton linens
Premium bedding
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 2 Twin Beds

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Smart TV
Renovated in 2022
Select Comfort bed
Blackout drapes/curtains
Separate bedroom
Egyptian cotton linens
Premium bedding
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed (Privilege)

Superior Room, 1 Double Bed (Privilege) | Egyptian cotton sheets, premium bedding, Select Comfort beds

Superior Room, 1 Double Bed (Privilege)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Renovated in 2022
Select Comfort bed
Blackout drapes/curtains
Separate bedroom
Egyptian cotton linens
Premium bedding
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed

Junior Suite, 1 Double Bed with Sofa bed | Egyptian cotton sheets, premium bedding, Select Comfort beds

Junior Suite, 1 Double Bed with Sofa bed

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Smart TV
Renovated in 2022
Separate bedroom
Sofa bed
Egyptian cotton linens
Select Comfort bed
Premium bedding
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, 1 Double Bed, City View

City view

Standard Double Room, 1 Double Bed, City View

Highlights

Air conditioning
Smart TV
Renovated in 2022
Select Comfort bed
Blackout drapes/curtains
Separate bedroom
Egyptian cotton linens
Premium bedding
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 2 Twin Beds

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Smart TV
Renovated in 2022
Select Comfort bed
Blackout drapes/curtains
Separate bedroom
Egyptian cotton linens
Premium bedding
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 1 Double Bed

9.4 out of 10
Exceptional
(36 reviews)

Highlights

Air conditioning
Smart TV
Renovated in 2022
Select Comfort bed
Blackout drapes/curtains
Separate bedroom
Egyptian cotton linens
Premium bedding
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Room, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Smart TV
Renovated in 2022
Egyptian cotton linens
Select Comfort bed
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 Double Bed

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AED 522 total
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About the neighborhood

Located in Newport City Centre, a neighborhood in Newport, Mercure Newport Hotel is in a shopping district and near a train station. Newport Transporter Bridge and Caerphilly Castle are notable landmarks, and some of the area's activities can be experienced at Celtic Manor Resort Golf Club and St Mellons Golf Club. University of Wales-Newport and Cardiff Golf Club are two other places to visit that come recommended. Visit our Newport travel guide
Map
Chartist Tower, Upper Dock Street, Newport, Wales, NP201DW

What's nearby

  • Friars Walk Newport
    3 min walk - 0.3 km
  • Newport Cathedral
    7 min walk - 0.7 km
  • Rodney Parade
    9 min walk - 0.8 km
  • Belle Vue Park
    10 min walk - 0.9 km
  • Celtic Manor Resort Golf Club
    7 min drive - 5.7 km

Getting around

  • Newport Station
    10 min walk
  • Bristol International Airport (BRS)
    62 min drive

Restaurants

  • The Potters
    3 min walk
  • The Pen & Wig
    4 min walk
  • The Riverfront
    5 min walk
  • McDonald's
    4 min walk
  • Prezzo
    3 min walk

About this property

Mercure Newport Hotel

Upscale hotel remodeled in 2022 and located near Newport Transporter Bridge
Located close to University of Wales-Newport and Celtic Manor Resort Golf Club, Mercure Newport Hotel provides dry cleaning/laundry services, a bar, and a 24-hour gym. The on-site restaurant, NP20 Bar & Kitchen, offers breakfast, lunch, dinner, light fare, and kids' meals. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as conference space.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), smoke-free premises, and multilingual staff
  • 4 meeting rooms, an elevator, and luggage storage
  • A banquet hall, a front-desk safe, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff and location
Room features
All 135 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 50-inch Smart TVs with digital channels
  • Wardrobes/closets, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (GBP 15 per night)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • NP20 Bar & Kitchen

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,099 square feet of conference space
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1966
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Renovated entire property - February 2022
  • Reusable cups
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.95 per person
  • Nearby parking fee: GBP 15.00 per night(984 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Property is also known as

Mercure Newport Hotel Hotel
Mercure Newport Hotel Newport
Mercure Newport Hotel Hotel Newport
Mercure Newport Hotel (Opening April 2020)

Frequently asked questions

Is Mercure Newport Hotel pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Mercure Newport Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Newport Hotel?

Check-out is at 11:00 AM.

Where is Mercure Newport Hotel located?

Located in Newport City Centre, this hotel is 2.7 mi (4.4 km) from Newport Transporter Bridge and within 6 mi (10 km) of University of Wales-Newport and Llanfrechfa Grange Hospital. Celtic Manor Resort Golf Club and St Mellons Golf Club are also within 9 mi (15 km). Newport Station is 10 minutes by foot and Newport (XNE-Newport Train Station) is 10 minutes.

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Reviews

Mercure Newport Hotel Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Amenities

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 652 out of 953 reviews
Rating 8 - Good. 189 out of 953 reviews
Rating 6 - Okay. 61 out of 953 reviews
Rating 4 - Poor. 27 out of 953 reviews
Rating 2 - Terrible. 24 out of 953 reviews

Reviews

10/10 Excellent

Clare

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

Millie-Rae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and well maintained with great facilities. Breakfast was very good and staff were kind
Stayed 1 night in Oct 2025

6/10 Okay

Leanne

Liked: Cleanliness
Disliked: Amenities
The hotel receptionist had an awful attitude, We asked for an upgrade we were told no but then she changed her mind and wanted to charge an extra fee of £15.00 so we declined. We were placed in a room that was adapted for a disabled person the noises from next door sounded like they were in our room. The room lay out don’t make sense and had to lie on awkwardly to see the Tv.
Stayed 1 night in Jan 2026

10/10 Excellent

ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and tidy, little small. Room service dinner was good but menu limited. Staff very helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable hotel very conveniently located in the city centre.
Stayed 2 nights in Dec 2025

6/10 Okay

Geoffrey

Liked: Cleanliness
Disappointed that although we were wet and tired and room was ready hotel would not let us check in early without paying £20. Absolutely in accord with their published policy but not what a decent hotel would do. Room keys did not work. Party resulted in dining room being closed and noise but no compensation. A hotel that puts money way above customer interest.
Stayed 2 nights in Dec 2025

10/10 Excellent

Bisola

Liked: Cleanliness, amenities, property conditions & facilities
Everything stood out 10/10
Stayed 1 night in Nov 2025

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Nov 2025

10/10 Excellent

Amanda

Liked: Cleanliness, amenities
Great, I’m coeliac & nothing was too much trouble at breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eberything anoit our stay was great. The staff were friendly, the hotel was clean and warm, with many confortable features. Or room was spotless and our breakfast was yum. Next time we need to stay in Newport, this hotel will definitely be our preference.
Stayed 1 night in Nov 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities
The bar staff were amazing. We had a great time
Stayed 1 night in Oct 2025

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, amenities
Lovely staff. Spotless room
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not use the bar or carpark
Stayed 1 night in May 2025

6/10 Okay

Virgolina

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was limited. With sliced industrialised bread. Though they did provide a white sourdough bread when asked. It was of dubious quality. The fruit didn’t look too fresh and the ham was bright pink and cheap looking. I opted for natural yoghurt with cereal. The coffee was excellent though with real coffee beans. The machine made a very adequate and tasty cup of coffee. The staff were friendly. The hotel was clean. The windows don’t open in the hotel though! That is odd and made me feel claustrophobic.
Stayed 3 nights in Oct 2025

10/10 Excellent

Roopam

Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable stay

Please upgrade tea variety in rooms. Otherwise very good stay.
Stayed 1 night in Oct 2025

8/10 Good

Shafat

Liked: Staff & service, property conditions & facilities, room comfort
Good location for city centre
Stayed 2 nights in Sep 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room!!
Stayed 1 night in Oct 2025

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities
Everything from the welcome of the staff, the room itself, very modern, clean and all that you need, a great view overlooking ‘The Port’ and breakfast the next morning. We’d definitely stay there again should we need an overnighter in Newport. Highly recommend.
Stayed 1 night in Oct 2025

8/10 Good

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modernt hotell med en hygglig standard. Gammal fin bebyggelse i city men tyvärr inget underhåll på dessa hus.
Stayed 1 night in Oct 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient city centre hotel. Modern and helpful staff.
Stayed 1 night in Aug 2025

6/10 Okay

Richard

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel flooded as I was leaving.
Stayed 2 nights in Sep 2025

10/10 Excellent

Harmony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the breakfast buffet. Enjoyed my stay, loved the view!
Stayed 1 night in Sep 2025

4/10 Poor

Philip

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Basic business hotel.
Stayed 2 nights in Oct 2025

8/10 Good

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Stayed 2 nights in Oct 2025

4/10 Poor

Sarah

Liked: Amenities
Not the hotels fault but when we arrived every street was covered in police to prevent fights between football fans, this was happening at the pub across the road. On arrival the hotel looks nice. The receptionist spoke very fast and didn't seem to want to make conversation. the room is basic, it has what you need and the room is very warm. Lovely view too. Was let down by poor cleaning. The bedding became loose which uncovered what I'm hoping was a huge coffee stain under the sheets, it was on a mattress topper easy to remove and change over. The shower is powerful so much that water ends up outside of the shower, there was old dirt coming away from the bottom of the glass on the shower too. Good to stay if you want something cheap to get to Cardiff central. We had breakfast on the last morning, selection was good and enjoyable. Recommend to check when match days are happening to avoid being caught up in local fights.
Stayed 2 nights in Oct 2025