You can look forward to a free breakfast buffet, a swim-up bar, and a poolside bar at Riu Palace Quintana Roo - Adults Only - All Inclusive. With a beachfront location, sun loungers, and kayaking, this hotel is the perfect place to soak up some sun. Treat yourself to aromatherapy or a massage at the onsite spa. Be sure to enjoy international cuisine at one of the 8 on-site restaurants. Fitness classes are offered at the gym; other things to do include snorkeling. In addition to shopping on site and a coffee shop/cafe, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Located in Punta Sam, Riu Palace Quintana Roo - Adults Only - All Inclusive is on the beach. Playa Mujeres Golf Club and Ultramar Ferry Puerto Juárez are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Cancun Mall and Plaza Las Americas. Looking to enjoy an event or a game while in town? See what's happening at Beto Avila Baseball Stadium or Andres Quintana Roo Stadium. Visit our Punta Sam travel guide
Riu Palace Quintana Roo - Adults Only - All Inclusive
All-inclusive hotel near Ultramar Ferry Puerto Juárez
Take advantage of a free breakfast buffet, a swim-up bar, and a poolside bar at Riu Palace Quintana Roo - Adults Only - All Inclusive. With a beachfront location, sun loungers, and kayaking, this hotel is the perfect place to soak up some sun. Treat yourself to aromatherapy or a massage at the onsite spa. Be sure to enjoy international cuisine at one of the 8 on-site restaurants. Fitness classes are offered at the gym; other things to do include snorkeling. In addition to shopping on site and a coffee shop/cafe, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Other perks include:
4 outdoor pools along with sun loungers, pool umbrellas, and a lifeguard on site
Free self parking
Evening entertainment, a 24-hour front desk, and luggage storage
Beach towels, an elevator, and ATM/banking services
Room features
All 457 rooms include comforts such as air conditioning and free stocked minibars, as well as perks like free WiFi and safes.
More amenities include:
Shared bathrooms with showers
40-inch flat-screen TVs with cable channels
Recycling, housekeeping, and desks
All inclusive details
This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Free buffet breakfast available daily 7:00 AM to 10:30 AM
7 bars/lounges
8 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Snack bar/deli
Restaurants on site
Agave
Costa Mujeres
Krystal - Gourmet
Steakhouse
Vesuvio
Things to do
4 outdoor pools
Evening entertainment
Fitness classes
Full-service spa
Gym
Kayaking
Shopping
Snorkeling
Conveniences
24-hour front desk
ATM
Luggage storage
Guest services
Change of towels on request
Housekeeping (on request)
Outdoors
Beach loungers
Beach towels
Garden
On the beach
Outdoor entertainment area
Pool loungers
Pool umbrellas
Full-service spa
Aromatherapy
Massage
Spa open daily
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
More
1 building
5 floors
Built in 2026
Communal living room
Comprehensive food waste policy
Designated smoking areas
Lifeguards
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
Some LED lighting used
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Shared bathroom
Shower
Towels provided
Entertainment
40-inch flat-screen TV with cable channels
Food and drink
Free stocked minibar
More
Air conditioning
Bulk dispensers for toiletries
Desk
Iron/ironing board
Phone
Recycling
Safe
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: MXN 85.40 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property
Frequently asked questions
Does Riu Palace Quintana Roo - Adults Only - All Inclusive have a pool?
Yes, this property has 4 outdoor pools.
Is Riu Palace Quintana Roo - Adults Only - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Riu Palace Quintana Roo - Adults Only - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.
What time is check-out at Riu Palace Quintana Roo - Adults Only - All Inclusive?
Check-out is at noon.
Are there all-inclusive benefits at Riu Palace Quintana Roo - Adults Only - All Inclusive?
Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, surfing/body boarding, and more.
Where is Riu Palace Quintana Roo - Adults Only - All Inclusive located?
Nestled on the beach, this Punta Sam hotel is within a 5-minute walk of Punta Sam Ferry Terminal and Punta Sam Beach. Mujeres Beach and El Meco Archaeological Site are also within 2 mi (3 km).
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